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Hanlees Fairfield Toyota
Fairfield, CA
1,175 Reviews
Welcome to Hanlees Fairfield Toyota
Hanlees Fairfield Toyota strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve Fairfield, Vacaville, Suisun City, American Canyon, Napa, and surrounding areas as your local Toyota dealership! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience! Our staff caters to the local Spanish-speaking community and is familiar and trained in Espanol to help make your car buying experience that much better.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,175 reviews
Verified Customer
Helpful May 25, 2023
Appreciate the professional and friendly customer service and willingness to troubleshoot a difficult issue. One of the better service departments I've worked with. and willingness to troubleshoot a difficult issue. One of the better service departments I've worked with. More
by RWGADUE
Employees Worked With
Eldin and Ryan
May 25, 2023
Staff was friendly from the initial call to schedule the appointment, continuing on with knowledgeable and helpful customer service representatives. As I was waiting for my service to be completed I spoke w appointment, continuing on with knowledgeable and helpful customer service representatives. As I was waiting for my service to be completed I spoke with Ryan the customer service manager who was friendly and obviously cared about their relationships with their customers. When I purchased my new RAV4, it was the best experience I have had purchasing a car, and all of my interactions with Hanlees Toyota Fairfield since then have been top-notch. More
by ENVIROPENNY
Employees Worked With
Audrey Ryan
May 25, 2023
Everyone I worked with was very nice, and provided great customer service. They gave me a fair price for the car I wanted it made the whole process easy. customer service. They gave me a fair price for the car I wanted it made the whole process easy. More
by TRACYKAPLAN
Employees Worked With
Audrey Ryan
May 25, 2023
Communication would be best. Hard to get ahold of someone. Communication is as great. Would definitely appreciate better communication than last minute. Hard to get ahold of someone. Communication is as great. Would definitely appreciate better communication than last minute. More
by CECILIAPEOPLES97
Employees Worked With
Audrey Ryan
May 25, 2023
Awesome customer service from the moment I enter the door to when I Exit. Brandon my service rep is always helpful and Wynonna at parts really knows her stuff and make sure I am getting the right parts for to when I Exit. Brandon my service rep is always helpful and Wynonna at parts really knows her stuff and make sure I am getting the right parts for my vehicle . More
by tolentinoiii
Employees Worked With
Brandon , Audrey Ryan
May 24, 2023
We hada great experience! Nataly and Rafael were amazing. We were well taken care of and left super satisfied! Did not take all day like the horror stories you hear about. Wer Nataly and Rafael were amazing. We were well taken care of and left super satisfied! Did not take all day like the horror stories you hear about. Were left same day with a beautiful Prius! Thank y'all! Lisa & Sean More
by lisamichelle09192
Employees Worked With
Nataly, Rafael , Audrey Ryan
