Hanlees Fairfield Toyota

Thank you for your service and attention to the whole staff. Thank you very much staff. Thank you very much More

The staff was very accommodating especially Charles who helped both my brother and I look at the cars that were not available I’m the front yet. The staff knew it would be a long wait and offered snacks an helped both my brother and I look at the cars that were not available I’m the front yet. The staff knew it would be a long wait and offered snacks and water. Although the process was long, they were able to explain in detail what the contracts were. Thank you. More

Reliable and honest . We asked for a courtesy check because we went on a trip and no questions asked they did it, responded: SURE😇. We thought they were going to say we We asked for a courtesy check because we went on a trip and no questions asked they did it, responded: SURE😇. We thought they were going to say we do it for a fee, but we’re not charged. We really appreciate the gesture. More

Great service. Fast, addressed issues that I had. Would consider coming back even when service agreement is over. I would. Like them to wash my car after service Fast, addressed issues that I had. Would consider coming back even when service agreement is over. I would. Like them to wash my car after service, it’s a perk I get at Hopkins down the road with my MDX. It’s nice to get a clean car back after service. Just a suggestion. It adds the the appreciation I feel as a customer. More

My service advisor Chris, was very helpful and knowledgeable. He was also very polite! He kept me informed as to what was going on with my car! I will use him again as my advisor! knowledgeable. He was also very polite! He kept me informed as to what was going on with my car! I will use him again as my advisor! More

Tony was extremely helpful, very good at communicating. One cashier was not very kind/helpful. She seemed bothered I was asking questions. It was not the cashier that actually cashed me out. One cashier was not very kind/helpful. She seemed bothered I was asking questions. It was not the cashier that actually cashed me out. More

Service department is very courteous and professional. Service writers are great to deal with and if you've been there a couple of times even remember you. Highly recommend! Service writers are great to deal with and if you've been there a couple of times even remember you. Highly recommend! More

Charles was great and very helpful. He kept me updated on the car progress and arrival of the car He kept me updated on the car progress and arrival of the car More

Short staffed wasn’t able to take a look at my radio. The radio has reset 3x while driving. They asked that I come back the following Friday so that there would be more time to take a look The radio has reset 3x while driving. They asked that I come back the following Friday so that there would be more time to take a look More

Excellent and friendly service. Assisted me with all my questions. Took very good care of my vehicle. Assisted me with all my questions. Took very good care of my vehicle. More