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Hanlees Fairfield Toyota

Fairfield, CA

Overview
Reviews
4.7
1,295 Reviews
Call Dealership (707) 920-2700

2575 Automall Pkwy

Fairfield, CA

94533

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Showing 1,295 reviews

July 11, 2023

very fast and efficient . ......except for this survey which takes too long on a cell phone. More

by GLEAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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July 11, 2023

Excellent service. But I will never buy a car again from them nor will I refer anybody to Hanlee’s of Fairfield, CA More

by CharlieN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter, Nataly Diaz, Carl Dokes, Brad Hayashi, Charles Lenard, Diana Trujillo, Diego Rodriguez
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July 11, 2023

Carl, Leo, and Alberto were very helpful to me and my husband! Great customer service!! More

by MELIZONDO0006
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Carl
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July 10, 2023

The team at Hanlees Fairfield Toyota went above & beyond to make sure I got the vehicle I was looking for and they provided great service. Highly recommend them. More

by NICKBOBROFF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiter, Brad Hayashi, Diana Trujillo
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July 09, 2023

The service rep went over work and estimates prior to the work. Very customer oriented. More

by JODONNELL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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July 09, 2023

Very easy and pleasant experience at my service appointment. Had a very cool and knowledgeable service advisor, which is so appreciated and can be a rarity. More

by ROPINIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eldin Yballa
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July 09, 2023

2022 Prius with multiple code errors. Stated it was resolved and picked up vehicle. Codes back with less than 10 miles driven. Staff professional but problem not resolved. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CJ
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July 08, 2023

They did a good job and it didn’t take long time for the job to be done. More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon,
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July 08, 2023

Not thorough, take shortcuts and not willing to stand up to their misses. Manager would not acknowledge and would not refund the work and it’s in dispute with my cc company. And took my time which comes wit More

by Svsarka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure which manager I spoke with - remembering the name Ryan but am not recalling
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Jul 08, 2023 -

Svsarka responded

Appreciate the cost cut on the ac rebound. Would have expected solution instead of water in my windshield tank - water leaves water marks in the summer heat. Really wish my experience had been different bc I give strong reviews when possible.

July 08, 2023

Found the problem and ordered parts…. In and out in less than 1 hour vey happy More

by TONYRAMOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
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