Hanlees Fairfield Nissan
Fairfield, CA
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I am always pleased when using this service center, and know that staff are experienced and capable of addressing issues the vehicle may have. know that staff are experienced and capable of addressing issues the vehicle may have. More
There was no manager on site, then they had to go next door and get a finance manager. Promised to fill fuel. Didn’t do it. We mentioned this and then they put $25 in. door and get a finance manager. Promised to fill fuel. Didn’t do it. We mentioned this and then they put $25 in. More
Service rep was very friendly and professional. However tech couldn’t figure out the lock on my tires for my Volkswagen gti so they were not able to swap my tires. They did it last time I was there However tech couldn’t figure out the lock on my tires for my Volkswagen gti so they were not able to swap my tires. They did it last time I was there with no issues. Everything else was good! More
Advisor was very kind and informative. She made sure to go over what was done and what they recommend needed to be done. I appreciate that the machine showed me exactly what needed to be r She made sure to go over what was done and what they recommend needed to be done. I appreciate that the machine showed me exactly what needed to be replaced and why. They got me a quote for the repairs and as soon as I have the time I'll most definitely be coming back to get everything done. More
There were inconsistencies with the diagnosis of my vehicle repairs. Also the service manager went on vacation and I wasn’t notified by the other employee that was taking his place. So I felt like I h vehicle repairs. Also the service manager went on vacation and I wasn’t notified by the other employee that was taking his place. So I felt like I had to do a lot of the foot work to find out what was going on. Ryan had notified me that my car was ready to pick up, but we had not yet come to an agreement with the insurance company about the repairs. The first service manager was very personal and friendly though. His name was Ryan. The second service manager was Janice Lopez. More
The service department was amazing. They provided excellent service and below the initial estimate. I would enthusiastically recommend Hanlees Fairfield Nissan They provided excellent service and below the initial estimate. I would enthusiastically recommend Hanlees Fairfield Nissan More