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Hanlees Fairfield Nissan

Fairfield, CA

4.6
205 Reviews

2545 Auto Mall Pkwy

Fairfield, CA

94533

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Showing 205 reviews

September 07, 2023

Always great service here at Hanlees. Thanks as always for all you do here! Couldn’t ask for anything better. More

by joe.benton82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice, Ryan , David Ruiter, Roberto Marin
September 06, 2023

I am always pleased when using this service center, and know that staff are experienced and capable of addressing issues the vehicle may have. More

by LINDAINVACA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager, Ryan Okeefe, and Service Advisor, Janice Lopez - I give 5 stars each
September 05, 2023

Very professional, nice, and thorough with details. Very smooth process. I would definitely recommend to others More

by Dominique H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiter, Jose Ramirez
September 04, 2023

There was no manager on site, then they had to go next door and get a finance manager. Promised to fill fuel. Didn’t do it. We mentioned this and then they put $25 in. More

by LKEITH19
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Finance manager did a good job.
September 03, 2023

They have taken care of my vehicle to keep it running at peak performance also More

by richardc96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter, Rocco Marconni
September 01, 2023

Service rep was very friendly and professional. However tech couldn’t figure out the lock on my tires for my Volkswagen gti so they were not able to swap my tires. They did it last time I was there More

by Janewillrico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter, Samuel Grijalva, Rocco Marconni, Roberto Marin, Jose Ramirez
September 01, 2023

Advisor was very kind and informative. She made sure to go over what was done and what they recommend needed to be done. I appreciate that the machine showed me exactly what needed to be r More

by Bdgolds97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Lopez
September 01, 2023

I was very pleased with Lucy and her attentiveness and friendly manner. This purchase was a breeze. More

by UNITYDAVID
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiter, Rocco Marconni
August 31, 2023

There were inconsistencies with the diagnosis of my vehicle repairs. Also the service manager went on vacation and I wasn’t notified by the other employee that was taking his place. So I felt like I h More

by LEEDYBEEP67
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan not sure last name?, Janice Lopez
August 31, 2023

The service department was amazing. They provided excellent service and below the initial estimate. I would enthusiastically recommend Hanlees Fairfield Nissan More

by Shrtydog15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice
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