Hanlees Fairfield Nissan

Charged me for a service and didn’t do it. Supposed to rotate my tires and didn’t. Supposed to rotate my tires and didn’t. More

Great service and very friendly staff thanks for all your help I appreciate it thank help I appreciate it thank More

As always, Ryan and his service staff always take great care of my vehicles repairs and service. I strongly recommend their service. care of my vehicles repairs and service. I strongly recommend their service. More

Great job and great service friendly atmosphere thanks to Ryan being warmth and friendly and happy Ryan being warmth and friendly and happy More

Everyone here is so kind and goes the extra mile. They even know me by name and are always making sure I feel heard and taken care of. This location, hands-down, always provides some of the best cust They even know me by name and are always making sure I feel heard and taken care of. This location, hands-down, always provides some of the best customer service experiences I've ever had. More

Saved me in my hour of need. Everyone was respectful and very knowledgeable. Thank you all so much. Everyone was respectful and very knowledgeable. Thank you all so much. More

No complement of washing my car or any other courtesy. But thanks for your service, I will try to use your service again. But thanks for your service, I will try to use your service again. More

It’s a long story so I’ll try and make it short as I started out going to the Vallejo dealership only to be very disappointed as they never fixed the problem I was having with my car so after much frust started out going to the Vallejo dealership only to be very disappointed as they never fixed the problem I was having with my car so after much frustration I was advised to call corporate so I did and got a case number and they advised me to get a second opinion so I went to the Fairfield Nissan and they took such good care of me and my car. Ryan the service manager was amazing in how he treated me. They figured out the problem right away gave me a loner and made me feel like they really cared and most of all fixed my car after taking it to Vallejo several times without fixing the problem pus telling me they’d call me back and then never did, I would have to call them. Ryan is such an asset to your company! Followed through on each step. Also everyone at the Fairfield dealership was quite nice. I will be taking my car there from now on even though I live in Vallejo. More

Very satisfied with the repair, wish I was provided a loaner vehicle for the warranty loaner vehicle for the warranty More

ALways responsive! Feel comfortable that I am giving accurate and fair assessment. Always treated with respect. Professional and efficient Feel comfortable that I am giving accurate and fair assessment. Always treated with respect. Professional and efficient More