Hanlees Fairfield Nissan

My experience with the Fairfield Nissan staff was very positive. They were capable and willing to assist me in learning the ins and outs of my electric vehicle. Any issues that I encountered in driving positive. They were capable and willing to assist me in learning the ins and outs of my electric vehicle. Any issues that I encountered in driving my vehicle and would report before a training session.the staff would ensure that I have an answer before I left the session. One particular incident stands out for me. I arrived a bit early for a session and was told that I could charge my vehicle while I waited. I drove to the charger and was attempting to begin the charge and encountered a problem. I was standing by my vehicle holding the cable trying to decide what to do. A staff member came out the back of the Nissan dealership. When he got near, he asked if he could help As he assisted me, he seemed truly happy to help me. After the issue was resolved, he informed me that he didn't work at Nissan, but was employed at Hanlees Toyota and was headed back to the Toyota dealership. This particular employee embodies the work ethic I encountered with the Nissan staff. Do to my experience and training with the Nissan staff, I feel more capable and comfortable driving my electric vehicle. More

The manager Rocco was amazing and was so helpful he really helped me get a great deal and work past some obstacles really helped me get a great deal and work past some obstacles More

Great customer service. Friendly and nice staff. The speed of service was good as well Friendly and nice staff. The speed of service was good as well More

Customer service in service department was superb the front desk and the manager Ryan. I had a break service and change oil and so far so good I have no issues at all. The price was a little expensive bu front desk and the manager Ryan. I had a break service and change oil and so far so good I have no issues at all. The price was a little expensive but I was happy with the service. I highly recommend this dealership. More

I was treated with respect and dignity and the workers are great.. I will definitely be bringing my daughter up there to get her car. are great.. I will definitely be bringing my daughter up there to get her car. More

Kept me well informed about progress. Reviewed work done with me when I picked up the car. Reviewed work done with me when I picked up the car. More

Great customer service done by your guys, specially Ryan, it was courteous and helpful as always. it was courteous and helpful as always. More

Very patient and nice 👍 I appreciate the help and advice and very helpful Very cooperative and very helpful Very cooperative More

It was easy to speak with the employees . Nice service and explaining the process. Great customer service Nice service and explaining the process. Great customer service More

The service manager is always very courteous. We were pleased as always. We also had a question for finance and it was handled well. We were pleased as always. We also had a question for finance and it was handled well. More