Hanlees Fairfield Nissan

I arrived at 920 am for a 930 appointment for an oil change. They started at 940am I got my car back at 1140 am . 2 hours 20 minutes for a simple oil change is not acceptable. The service rep said nothi change. They started at 940am I got my car back at 1140 am . 2 hours 20 minutes for a simple oil change is not acceptable. The service rep said nothing about it , her only comment was I could pay for the service and get my car. More

Ryan is a very good service advisor. I would recommend him to anybody. Really friendly and easy to understand I would recommend him to anybody. Really friendly and easy to understand More

Excelent service and costumer service very friendly nice and attention all team very helpful faster and attention all team very helpful faster More

Not satisfied with the service. Price quated not match with the bill. Not satisfied with service Price quated not match with the bill. Not satisfied with service More

Provide good services , friendly customer service. Explain service before maintenance. Very satisfying service. Worth to refer to others. Explain service before maintenance. Very satisfying service. Worth to refer to others. More

The people that work there are friendly and helpful. I will come back when I get ready within the next year to buy a new vehicle you will be my first stop. I will come back when I get ready within the next year to buy a new vehicle you will be my first stop. More

The finance manager took to long to process my application it could have been done in a couple of weeks. It’s still not complete and I might need to make an another trip to complete it. Alberto wa application it could have been done in a couple of weeks. It’s still not complete and I might need to make an another trip to complete it. Alberto was very slow in responding. It took too long. More

Friendly employees and an overall welcoming environment. They had the vehicle and the exact color I wanted. They had the vehicle and the exact color I wanted. More

I purchased a newer model used vehicle from Hanlees. The test drive and sales process was pleasant with no pressure. Questions that couldn't be answered immediately were researched in minutes. The sal The test drive and sales process was pleasant with no pressure. Questions that couldn't be answered immediately were researched in minutes. The sales manager made the signing process simple though it still takes a while because of the large number of forms. He offered a couple of add ones, but again with no pressure. More

Excellent customer service thank you Luis Excellent explanation about the car loan by the dealer representative thanks alot to both of you explanation about the car loan by the dealer representative thanks alot to both of you More