Hanlees Davis Toyota

My cousin in high school went here without a driver's license. They up-sold him a car way above market rate and with a predatory interest rate. When asked to take the car back (in good condition) after a license. They up-sold him a car way above market rate and with a predatory interest rate. When asked to take the car back (in good condition) after a year of making payments on it they refused because even after a year of recommended payments it's not worth what he still owes. Nothing illegal here, but not ethical business practice and not a dealership I would support. I get it is a tough world out there and this is a lesson for my cousin, but when there are options, I think you can do better than a place that is okay with taking advantage of a young inexperienced kid for a few extra grand. More

Fleet sales are back on. Toyotas are in stock everywhere. And they’re still holding on to their $14,995 markups. Avoid all Hanlees at all costs! Toyotas are in stock everywhere. And they’re still holding on to their $14,995 markups. Avoid all Hanlees at all costs! More

Never had such poor service! Yikes! Brought Highlander in for error light indicating low tire pressure. Pressure all ok but they replaced an indicator light battery - $409. E Yikes! Brought Highlander in for error light indicating low tire pressure. Pressure all ok but they replaced an indicator light battery - $409. Error light still blinking days later. Brought back twice more and now told there are 4 indicator batteries and maybe another is out but pressure ok. Did not want to pay for more battery replacements, just wanted it fixed or some $ refunded. Told to contact Toyota headquarters. Toyota corporate says Hanlees will call me by end of day. Week later still no call. And corporate just says call Hanlees. Runaround, poor service and problem still not fixed! More

I worked with Jo he helped get the deal done smoothly, he listened to details when expressing where unwanted to be at rate and payment wise. . I highly recommend him and the dealership as a whole. All were v listened to details when expressing where unwanted to be at rate and payment wise. . I highly recommend him and the dealership as a whole. All were very friendly More

I bought my highlander here several years ago, and I have always brought it here for maintenance. Friday I had a flat tire on the freeway. Pulled over to the shoulder and called AAA. AAA never came, despite always brought it here for maintenance. Friday I had a flat tire on the freeway. Pulled over to the shoulder and called AAA. AAA never came, despite some promises. The state Freeway Service Patrol saw us and took care of the problem so we could get back on the road. Why am I writing this? Because our spare tire was flat. Hanlees apparently doesn't check the spare. If the FSP hadn't come along, we would have been really stuck with 2 flat tires. I blame Hanlees service for this. They claim to check all the important things, but they don't mention that they ignore the spare tire. I'm gone. More

I had the pleasure with working with Hanlees in Davis, Ca. I was working with Mohamed with the purchase of my new Toyota, Tacoma. Mohamed went out of his way to find the Truck I was looking for always k Ca. I was working with Mohamed with the purchase of my new Toyota, Tacoma. Mohamed went out of his way to find the Truck I was looking for always keeping me apprised of the status of his search. Mohamed was able to locate the truck i was after and had it sent to the dealership. Working with him was wonderful and never felt pressured on the purchase. Hanlees should be proud of the job that Mohamed did with this sale. A second Kodos should go to Dave the Finance Manager. He explained everything to us in detail and was a pleasure to work with him for the financing part. Again we felt no pressure to purchase anything we didn't want. Great Job Hanlees R. Arias More

So far I’m very impressed with their Sevice Dept. I had a problem with my car that Vacaville Toyota put off for over a year. I finally found out that they had been lying to me all along. I then took my car t problem with my car that Vacaville Toyota put off for over a year. I finally found out that they had been lying to me all along. I then took my car to Hanlees Toyota Fairfield and within about a week they had the problem diagnosed, part ordered and installed. Thank you very much Hanlees. Toyota owners be very aware and think twice before you take your car into Vacaville Toyota for any type of service at all. They have been a disaster to deal with. I got my car back from having general maintenance from Vacaville several times with more problems and damage than when I dropped it off. Avoid Vacaville Toyota Service at all costs. More

Went in for a used car, Matt brought me a price but I left to think about it. I went back the next day ready to buy. He lied and said he never offered that price. He couldn't even say "that offer no lo left to think about it. I went back the next day ready to buy. He lied and said he never offered that price. He couldn't even say "that offer no longer stands," he just denied it. Yikes! I won't go back. More

The Service Group needs to have a better sense of understanding of what customer service is. The Rep needs to recheck his customer service tactics. Rude stupid and unprofessional. understanding of what customer service is. The Rep needs to recheck his customer service tactics. Rude stupid and unprofessional. More

Recently l had my Prius in for regular maintenance service and was very ably assisted by your service advisor David Derebenskiy. I have had the pleasure of working with Mr. Derebenskiy before and ha service and was very ably assisted by your service advisor David Derebenskiy. I have had the pleasure of working with Mr. Derebenskiy before and have always appreciated his excellent service, his clear outlines of what was being done, and his review of the multi point inspections performed. More