Hanlees Davis Toyota
Davis, CA
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Dealership average. Casual indifference by employees and below average customer service. Example, I accidentally left my garage door opener in my loaner rental car. I li Casual indifference by employees and below average customer service. Example, I accidentally left my garage door opener in my loaner rental car. I live an hour and a half away, so called back to ask someone to please mail it to me so I didn’t have to drive all the way back. She said “we don’t ship things so you’ll have to come get it.” I asked to speak to the service manager and she said “he’s not here.” Dropping it in a manilla envelope and sticking a stamp on it isn’t that hard. Was then told by someone else there they’d take care of it. Still haven’t received it. Another point was the wiring from my front and rear dash cams were left dangling down in the rear, and exposed and visible in the front. In other words, they removed it while working on the car, but didn’t put it back the way it was. I had to drive back to the installer after I got home and have it fixed. More
The service department scheduled me for the next day, gave an accurate assessment of the probable cause of my issue and the estimated cost. I received the vehicle back with a few hours. I especially ap gave an accurate assessment of the probable cause of my issue and the estimated cost. I received the vehicle back with a few hours. I especially appreciated that they did not try to add additional services/repairs after the fact. Everyone I interacted with was professional and kind. I would definitely recommend this dealership. More
Great experience! Super friendly, and no high-pressure sales. We were super happy with the total experience. Super friendly, and no high-pressure sales. We were super happy with the total experience. More
The service at Hanlees Toyota was excellent, and the assistant service manager (Luis Pulido) quickly and effectively resolved my problem. Exceeded my expectations, ensuring that I left completely satisf assistant service manager (Luis Pulido) quickly and effectively resolved my problem. Exceeded my expectations, ensuring that I left completely satisfied with the service provided. More

