
Hanlees Davis Toyota
Davis, CA
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Whenever I have been there they are always very pleasant and professional. They were sure to get me in quickly and the waiting area was nice as well and professional. They were sure to get me in quickly and the waiting area was nice as well More
Problem: horn not working (critical need) Estimate / charge: 2hours@$205(inv.352326)+1.5 hr@$888(inv 352336)to fix: ouchj! No diagnostic report received from inspecting mechanic. Service Agent expla charge: 2hours@$205(inv.352326)+1.5 hr@$888(inv 352336)to fix: ouchj! No diagnostic report received from inspecting mechanic. Service Agent explained somewhat. Immediate service was offered (next day)---good! Personal Internet search for OME Toyota #8430747020 describes "airbag clockspring components", with a total of 9 sub-parts shown. The horn is not mentioned. 9 parts affected? Really? (and none of them referencing the horn) No mention of air-bag related problem during diagnostic phase. Next day: work completed, in 1.5 hrs, as promised--good, but price seemed way too high, and no after-completion report from mechanical technician provided. No offer nor opportunity to inspect parts replaced. Overall, Service Agent was courteous and pleasant. I am left with a state of dis-belief and maybe some disgust that I just paid close to $1100 to get the horn connected and working. What do you think? More
Thanks to all for your hard work. Thank you for providing transportation. Work was done at ones and on time. Thank you again. Yuriy Thank you for providing transportation. Work was done at ones and on time. Thank you again. Yuriy More
Was quoted an amount and the final bill added labor. Absolutely inappropriate business practice to send someone a out the door price and then change at the cashier. That forces you to either make a scen Absolutely inappropriate business practice to send someone a out the door price and then change at the cashier. That forces you to either make a scene or pay the difference so again very inappropriate business practice that should be stopped. More