Hanlees Davis Toyota

Responsive, efficient and courteous service. I will use their services in the future. Thank you. I will use their services in the future. Thank you. More

Consistently provide excellent customer service. They let me know what’s wrong with my car and work we me to determine how repairs will be addressed. The additional free LYFT service if I need to They let me know what’s wrong with my car and work we me to determine how repairs will be addressed. The additional free LYFT service if I need to get back to work is an excellent plus. My dealership for the long haul! Thank you!!!! More

Good communication at check in and a call midway through the entire service was excellent. the entire service was excellent. More

The service was very good and pricing was good. Will continue you to use service Will continue you to use service More

I have always had a great experience at Hanlees. They have always been respectful and mindful of my budget, making sure my care is safe without trying to upsell me. I have found them to be honest an They have always been respectful and mindful of my budget, making sure my care is safe without trying to upsell me. I have found them to be honest and considerate. When I bought my car there in June, Ashot was patient and honest. He answered all my questions and recognized my years of loyal patronage by giving me the best deal he could. Then he spent a lot of time at the dealership showing us how our new car worked. I was very pleased with the entire experience. More

I love the service center at Hanlees. I’ve been going for many years. They have always respected my budget by making sure my car is safe without trying to upsell me. Good people working h I’ve been going for many years. They have always respected my budget by making sure my car is safe without trying to upsell me. Good people working here. More

Great experience at hanlees toyota. Sean in the service area was professional and courteous dropped off my 2022 prius for the 25k service amd it was ready in about am hour Sean in the service area was professional and courteous dropped off my 2022 prius for the 25k service amd it was ready in about am hour More

Sean was very attentive to the things that i need to keep my vehicle in good condition, my vehicle runs really good now. I am very satisfied with the service my vehicle in good condition, my vehicle runs really good now. I am very satisfied with the service More

The service department is just terrible. I arrived yesterday with a problem that I have a flat tire. Your employees have not been able to find the problem. Why is the wheel flattening. A fe I arrived yesterday with a problem that I have a flat tire. Your employees have not been able to find the problem. Why is the wheel flattening. A few hours later I had to go back because the tire was flat and I had to pump it up every 20 minutes. However, your employees said that everyone in the service department had already gone home and there was nothing they could do to help me. They didn't even offer me a replacement car even though I pay monthly insurance for my wheels. Today I had to come back again in order to repair the wheel, but despite the insurance that I pay toyota, I was charged for the repair. You are simply unimaginable, I pay 750 dollars a month for a loan and insurance including wheels for my Prius, this despite the fact that I paid a 5000 $ down payment, but I am billed for wheel repair, which is included in my insurance and I essentially lose 1.5 days due to incompetent Toyota service employees. This still doesn't take into account the fact that a few days ago 07.21.2023 I did a maintenance on 30.000, which I never got done and I had to come for it again, because I had a maintenance, as they said at 25.000, although I did it before at Toyota Roseville. That is, I just arrived on 07.21.2023, they told me that they had done maintenance for 25.000. Although I have done it before. And that for 30.000, supposedly I don't need it, although they did nothing and I lost more than two hours of my time. I had to return 07.24.2023 And I had to persuade your employee to do maintenance for 30.000. Due to the fact that I have to travel to another state for 2 weeks, without this he did not want to do maintenance on me for 30,000 and deceived me that they did not do maintenance on me in Roseville for 25,000. In the documents dated 07.21.2023, when I was allegedly re-serviced at 25.000, a mileage of 20.000 was indicated and only after I insisted on doing maintenance for 30.000 on 07.24.2023, the documents were changed to the correct ones with real mileage. You have an excellent sales and financial department, but the service department and the employees who sign up for the service are just scammers. More

Jimmy and Dave were great! Awesome customer service, transparent and explained everything thoroughly. Great experience! Awesome customer service, transparent and explained everything thoroughly. Great experience! More