Hanlees Davis Chrysler Dodge Jeep Ram - Service Center

I went for the recall and it wasn’t done (apparently due the system being down) was not offered another time to reschedule. The horn stopped working and I thought warranty was up to 100k they were going to the system being down) was not offered another time to reschedule. The horn stopped working and I thought warranty was up to 100k they were going to charge me for diagnostic without informing me, just having me sign the paper. Glad my son was with me. I didn’t have a good experience with sale or the service department. More

On time, offered multiple service options, projected accurate completion time, excellent customer service from all accurate completion time, excellent customer service from all More

They had my car for over 3 weeks to replace a belt. Got the car back. A week and a half later My car was returned for more maintenance. It’s been 3 weeks now and they still have my car. Stay clear of t Got the car back. A week and a half later My car was returned for more maintenance. It’s been 3 weeks now and they still have my car. Stay clear of this dealership if you want your car repaired in a timely manner… More

I had a great experience at the dealership thanks to Kurt. He was not only friendly but also very detailed and helpful. His thorough approach made my visit go smoothly. Highly recommend his services. Kurt. He was not only friendly but also very detailed and helpful. His thorough approach made my visit go smoothly. Highly recommend his services. More

This is for the Kia service center. Very unprofessional staff who lack actual car repair knowledge. Car has been stuck there for a month waiting for a repair that I was initially quoted Very unprofessional staff who lack actual car repair knowledge. Car has been stuck there for a month waiting for a repair that I was initially quoted over $7k and is now down to about $1k after insurance carriers field mechanic is evaluated the car. It’s also very difficult to get updates. You have to call multiple times to get a call back. More

Excellent vehicle leasing process. Very smooth signing paper work. All the staff the whole time there was friendly and welcoming. Very smooth signing paper work. All the staff the whole time there was friendly and welcoming. More

I've had my car serviced here for years, but the service department needs improvement. Twice I've had to bring my car in for recall fixes, and both times, I've had to schedule 2-3 weeks out, as I have to r department needs improvement. Twice I've had to bring my car in for recall fixes, and both times, I've had to schedule 2-3 weeks out, as I have to request time off 2 weeks in advance, and both times, I've gotten to the appointment only to be told the needed part is not there and will need to schedule another appointment. This last time, I was attended by Maily, and she was not even apologetic about my wasted time. She told me she'd call me in 'a couple of days' and never heard from her. I had to call a couple of weeks later to have someone check if the part was there, and it was. Whoever schedules the appointments should alert the service department that a part is needed for that particar appointment, and someone in the service department should check the schedule ahead of time to make sure they have what is needed to get the job done. It's a simple fix. This has also happened to my friend, and we were both quite upset at this inefficiency. More

Great people. Service was good. I like that they didn’t pushed to sell me anything or get anything done while I’m there. I like the ambiance, great choice of music Service was good. I like that they didn’t pushed to sell me anything or get anything done while I’m there. I like the ambiance, great choice of music. More

They tried to charge me $384 bucks for a line and oil. They act like everyone has that amount of money to spend. This would have been $70 at a non dealership. After I said I couldn't afford it she offered They act like everyone has that amount of money to spend. This would have been $70 at a non dealership. After I said I couldn't afford it she offered me the "next option" of $184. A $200 difference. When I asked her what the difference in the services she said they don't check as many thing and don't add gas additive that clean la the tank. This car only has 20k miles on it!! How many thing should they have to check. This was ridiculous. More

Tony was very personable and ensured the service on our vehicle was completed in a timely manner. We are very happy with the service received. vehicle was completed in a timely manner. We are very happy with the service received. More