Hanlees Davis Chrysler Dodge Jeep Ram - Service Center

After being told that we did not want one of the packages offered, our service advisor became much less friendly and short with us. While waiting in the waiting area, several of the employees interacted very offered, our service advisor became much less friendly and short with us. While waiting in the waiting area, several of the employees interacted very rudely with each other. Our service advisor was no where to be seen at the end of our two hour wait, so the other service advisor had to take care of us. It was clear there were several unhappy customers in the waiting area as well. All in all, it feels like a very hostile work environment as well as inefficient, and we will not be returning. More

I was told that the first oil change was free so I drove 1 hour under that commitment only to be told it’s to be paid in full. 1 hour under that commitment only to be told it’s to be paid in full. More

Really bar service (Julia) but Muhammed save the day and he was very professional. Thank you! he was very professional. Thank you! More