Hanlees Davis Chrysler Dodge Jeep Ram - Service Center

Tony did a great job in working with us and getting our car repaired and returned to us. car repaired and returned to us. More

The worker who checked me in for my warranty work and oil change was pleasant, helpful and explained in detail the work that was needed. change was pleasant, helpful and explained in detail the work that was needed. More

On time, friendly and knowledgeable. Highly recommend! Service reps are outstanding, especially Toni, who goes out of his way to be sure I am well informed Highly recommend! Service reps are outstanding, especially Toni, who goes out of his way to be sure I am well informed More

Tony was very helpful on getting my vehicle taken care of. I will be coming back. of. I will be coming back. More

Great service. They were very prompt, professional, knowledgeable, and friendly. The waiting area was very welcoming. They were very prompt, professional, knowledgeable, and friendly. The waiting area was very welcoming. More

Tony took over from a service writer who quit. Once he took over, he was enthusiastic, a good communicator and did his best to meet expectations. Once he took over, he was enthusiastic, a good communicator and did his best to meet expectations. More

This company took my money for a part that was supposed to be ordered that was never ordered and did not give me a refund. After keeping my car for one week and not doing anything to it, I told the service to be ordered that was never ordered and did not give me a refund. After keeping my car for one week and not doing anything to it, I told the service advisor Miley that I am coming to … More Whiterosek 4 reviews·1 photo 3 months ago Was able to buy my first Mercedes with these guys yesterday 7/5/24! From the minute John picked up the phone with some energy and being greeted by the sales manager Danny I knew I was in for a pleasant experience. I was in and out within an … More Photo 1 in review by Whiterosek Catherine Kingsbury 1 review 3 days ago New I went in for an oil change and had an extremely unprofessional experience. My shuttle picked me up almost 2 hours after I was told my car would be ready. When I received the receipt for my service at the clerk’s desk, she was about to This company took my money for a part that was supposed to be ordered that was never ordered and did not give me a refund. After keeping my car for one week and not doing anything to it, I told the service advisor Miley that I am coming to pick up my car because it is costing me every day to rent a car and my car is still operable. She made me pay $264 for a part before I could take my car. The part was not there, so I would have to bring my car back. The service manager Joe promised me that he would have a courtesy card for me two weeks later. That never happened. I contacted him several times for over 2 months and never received a phone call back. Finally I had to drive from Sacramento to this dealership and was met with a bunch of excuses and promises for a refund check that would have to be sent from accounting. I followed up with Joe 7 times via email to find out when the check would be cut and I can expect to receive it. I never received an email back. I give up on this company! I had to end up disputing this through my credit card company to get my money back. This was the first and last time I will ever deal with this company! The integrity of this company is absolutely garbage and you will never get a call back! I wouldn't buy a toy car from them. More

Service agent was excellent. Balanced multiple issues coming into his office while communicating effectively with me and my service needs. Balanced multiple issues coming into his office while communicating effectively with me and my service needs. More

Very poor communication between salesman and finance officer. We waited over 3 hours to sign papers and I was paying cash. I threatened to leave when the place was closing down and we were still waiting officer. We waited over 3 hours to sign papers and I was paying cash. I threatened to leave when the place was closing down and we were still waiting to sign and finally our salesman came with an iPad for us to sign. The finance officer told us he had no idea we were waiting! The sales staff was watching YouTube while I was steaming mad waiting to meet the finance guy snd it wasn’t until they thought they were going to lose a sales did they finally jump! I recently bought another car cash and it took 30 minutes from start to finish so to be at this dealership almost 4 hours was infuriating More

No return call after at least 3 calls were placed. Had to call Kia corporate for assistance. Had to call Kia corporate for assistance. More