Hanlees Davis Chrysler Dodge Jeep Ram - Service Center

They overcharged me and didn't do what they said they did on the receipt. They refused to talk to me about my concerns. They didn't address the problem I took my vehicle in for. They charged me over $200 for on the receipt. They refused to talk to me about my concerns. They didn't address the problem I took my vehicle in for. They charged me over $200 for checking the battery, which I had already checked before I brought it in, and didn't actually do. More

It took 30min to check me in when I had a driver waiting and the service department was empty. I returned to check out and mentioned I had a coupon that I forgot to mention at check in because I was so worr and the service department was empty. I returned to check out and mentioned I had a coupon that I forgot to mention at check in because I was so worried about my driver and they told me it was too late and I could not use it. More

Their computers were down so I waited for over 2 hours with an appt for them to tell me they couldn't fix my problem and they'd call me. That was 2 days ago with an appt for them to tell me they couldn't fix my problem and they'd call me. That was 2 days ago More

Overall very positive. I appreciate having the work done at a dealer who deals with my make of cars all the time. I appreciate having the work done at a dealer who deals with my make of cars all the time. More

They were very accommodating they listened to what we were looking for. Everyone was very kind. We are repeat customers. were looking for. Everyone was very kind. We are repeat customers. More

The dealership is fine, the issue I had with a TSB. For a non issue with my stereo. The fact that dodge/uconnect can send a update without permission that forced me to the dealer is xx. For a non issue with my stereo. The fact that dodge/uconnect can send a update without permission that forced me to the dealer is xx. More

Bad customer service , not as a promise service, extra charge.. Someone needs to contact me ASAP. charge.. Someone needs to contact me ASAP. More

Friendly Was able to get me in and take care of my needs in a timely manner in a timely manner More

Very poor followup and employees made it seem like it was an inconvenience to help customers an inconvenience to help customers More

Great knowledge, easy to work with, and all-around Great person. She does Great at keeping me informed on the progress of my vehicle. person. She does Great at keeping me informed on the progress of my vehicle. More