Hank Graff Chevrolet Davison - Service Center

Anytime I call Hank Graff to either schedule an oil change or have a look at something on my vehicle or something is acting up. They’re really good about getting me in as soon as possible and getting t change or have a look at something on my vehicle or something is acting up. They’re really good about getting me in as soon as possible and getting the problem taken care More

I went in for an oil change, got in right on time, rep said I could wait in the lounge and she would get me when I was done. Everything was quick and easy. said I could wait in the lounge and she would get me when I was done. Everything was quick and easy. More

I only use Hank Graff for vehicle purchases an oil changes. I have always been treated fairly and efficiently by all of their staff. changes. I have always been treated fairly and efficiently by all of their staff. More

Outstanding personal, caring employees. Promised time when signing in. Good to hear other customers in waiting area talking praise of service. Promised time when signing in. Good to hear other customers in waiting area talking praise of service. More

Body shop had poor communication and car was not ready when promised first or second time. Rear driver's side lock doesn't work since taking it in, but I'm not wanting to take it back because I can't affo when promised first or second time. Rear driver's side lock doesn't work since taking it in, but I'm not wanting to take it back because I can't afford to be without my car for another week and a half. More

I came in for my first oil change. It was completed quickly. The service people also answered some questions I had about my new Colorado pickup. I was completely satisfied with the ser It was completed quickly. The service people also answered some questions I had about my new Colorado pickup. I was completely satisfied with the service that they provided. More

Hello everyone, I would like to extend my great gratitude and appreciation for the Hank Graff of Davison Michigan service team. If you have an issue with your vehicle or are having difficulties with another and appreciation for the Hank Graff of Davison Michigan service team. If you have an issue with your vehicle or are having difficulties with another dealership, my recommendation is to call and set up an appointment or just stop in and talk to the service department. The individual I would start out with is Steve Winkler as he was the last to take my service call and was magnificent! Steve immediately made me feel as if I were family when walking in. Steve was patient and very tentative to what needed to be done to my vehicle. Steve also gave me continuous updates during the time that my vehicle was in for service. Steve also made sure I had a ride home and a ride that came to get me as I did not have two vehicles at the time. What an outstanding service team. The management is even heavily involved with one of the best service managers I have delt with in the last 15 years of owning GM products. Justin Price as a service manager also ensures customers are greeted and communicated with in a pleasurable fashion. I can't thank the service team enough as they make every customer feel like family when entering an unknown outcome as a customer when brining your vehicle in, you will not feel that way here. All customers are very well taken care of! Thank you, Steve and Justin, for the 5-star service experience once again. You both deserve an honor for customer service and as a GM employee myself I am glad to see such behavior and customer service driving our goal of keeping customers for life! More

Graff Chevrolet always takes care of our auto needs. Definitely, I would recommend them anytime 😊 Definitely, I would recommend them anytime 😊 More

Service agent was excellent. She is has greeted and written up my service request the last 3 times I have visited. Always has given excellent service. She is has greeted and written up my service request the last 3 times I have visited. Always has given excellent service. More

Good dealer Good dealer Good dealer Good dealer Good dealer Good dealer Good dealer Good dealer dealer Good dealer Good dealer Good dealer More