Hank Graff Chevrolet Davison - Service Center
Davison, MI
1,382 Reviews of Hank Graff Chevrolet Davison - Service Center
The experience started out great. The courtesy driver was very pleasant and the ride home was great. My car was kept at Hank Graff at 11:30Am. At 3 :51 PM I called to get a status of The courtesy driver was very pleasant and the ride home was great. My car was kept at Hank Graff at 11:30Am. At 3 :51 PM I called to get a status of the vehicle. I was sent to phone mail. At 5:23 PM I called again for status as I had not received an answer as to the status of my vehicle. ‘‘I was sent to Gary’s phone mail again. I was told along the way that Gary went home at 3:00 PM. I called again at 5:29 the second time and was forwarded to the manager’s phone mail. I finally received a call from Gary at which time I was informed my vehicle had not even been looked at. I needed my car the following day and so the Courtesy drive graciously came and gave me a pleasant ride back to pick up my car. I still wish someone will look at the Brakes on my vehicle as they squeal and make a grinding noise and the suspension this vehicle does not ride as smooth as the one I had previously. But I can not go without a vehicle more than one work day. More
Very knowledgeable and helpful. Understanding when the deal fell through but I will go back to this representative when things get better again. Thank you for your help. Understanding when the deal fell through but I will go back to this representative when things get better again. Thank you for your help. More
Very informative staff. Very welcoming. . Explained everything. Good suggestions for future services. Will recommend you to everyone Very welcoming. . Explained everything. Good suggestions for future services. Will recommend you to everyone More
Awesome job, was well worth the money 💰! !! Since I'm handicapped, they picked up & dropped off car, no extra charges!!! THE BEST!!!! !! Since I'm handicapped, they picked up & dropped off car, no extra charges!!! THE BEST!!!! More
I am very pleased with the service! Will not go to any other dealership. Had done so in the past and found to have made a mistake in doing so! Will not go to any other dealership. Had done so in the past and found to have made a mistake in doing so! More
Graffs in Davison did a wonderful repairing my 2023 Traverse. after a fender bender. They kept me up to date on how the repairs were going and fixed it within a few days. When I picked it up, they ha Traverse. after a fender bender. They kept me up to date on how the repairs were going and fixed it within a few days. When I picked it up, they had washed it, cleaned the inside and it looked as good as new! More