Hank Graff Chevrolet Davison - Service Center

waiting for a rental car took longer than expected . however once the rental car was available, the repair was completed within a day however once the rental car was available, the repair was completed within a day More

Great service always! Would recommend Ha k Graff if you are looking for that special service Would recommend Ha k Graff if you are looking for that special service More

Davonte Smith was awesome. Answered my questions and helped me get what I was looking for. Answered my questions and helped me get what I was looking for. More

THIRD TRIP FOR OIL CHANGE AND TIRE ROTATION DONE IN A TIMELY FASHION GOOD JOB TIMELY FASHION GOOD JOB More

Timely, courteous, friendly staff. They got me in and out. I felt like a priority. They got me in and out. I felt like a priority. More

Quick and done right thanks again see you on the next tire rotation and oil change tire rotation and oil change More

Great dealership, courteous and friendly staff, purchased my last Chevrolet Silverado from Hank Graff in 2020 there was no hesitation when I was in the market for a new truck . my last Chevrolet Silverado from Hank Graff in 2020 there was no hesitation when I was in the market for a new truck . More

My car was taken care of in a timely manner. I was informed about some other kinds of things it needed which were also tended to. I was informed about some other kinds of things it needed which were also tended to. More

The service department crew [including Gary, Bob, & others--including the Safe-Lite windshield repair worker] at Hank Graff in Davison were so helpful yesterday as I brought my Equinox in due to ongoin others--including the Safe-Lite windshield repair worker] at Hank Graff in Davison were so helpful yesterday as I brought my Equinox in due to ongoing oil warning signals appearing on my dash, leaving me unsure whether my oil had emptied in less than 1/2 the dated time frame or whether it was a 'false alarm'-type notice. Even prior to coming, Bob spoke to me by phone, suggesting things I could try in order to save a trip in, but [age 69 hits again] & I couldn't resolve it, so I drove down there. I was greeted immediately by the team, was offered a ride home, and was told that any needed part should be delivered and switched out within the same day [also if I needed a return ride when finished to simply call them]. A couple hours later [nice weather day for a walk] my wife and I drove to Graff's in her vehicle, headed for a walk in Davison, but chose to stop by quickly for any update. Immediately, Gary saw me come in & told me that he was just ready to call me to return...no part needed...simple re-programming steps [which he slowly/patiently took time to demonstrate for my future knowledge]...very timely, patient, thorough care provided by all team members!!! Additionally...the safe-lite specialist had already fixed my windshield chip &.... when I simply [expecting no action] mentioned my wife's car having a windshield chip as well, within 15 minutes [while speaking with Gary further about the re-programming steps], my wife's windshield was all repaired and we were on our way. Thanks so much to ALL team workers involved for all 3 tasks, not simply '1', completed in a matter of several hours!!! More

I am very satisfied with the service department for the maintenance of my vehicle. The friendly attitude of ALL the staff is refreshing. maintenance of my vehicle. The friendly attitude of ALL the staff is refreshing. More