Hank Graff Chevrolet Davison - Service Center

Everyone is friendly and they are willing to set down and explain everything to you no matter how long it takes. They are always willing to help you no matter what explain everything to you no matter how long it takes. They are always willing to help you no matter what More

Pleasant and knowledgeable staff. Was easily able to make service appointment for the next day. Quick service; 2 hrs from driving in the service door to driving out for 2 service pr Was easily able to make service appointment for the next day. Quick service; 2 hrs from driving in the service door to driving out for 2 service procedures. Very nice customer lounge with TV, comfortable chairs, and refreshments (fresh baked cookies for one). More

I told the dealer I didn't come to buy a car because I'm in remission from cancer. I said I'm not supposed to make any major purchases or decisions. I'm just checking the numbers. He talked me into buying a in remission from cancer. I said I'm not supposed to make any major purchases or decisions. I'm just checking the numbers. He talked me into buying a car I didn't want. I wanted a newer car. I'll never go back to HANK GRAFF CHEVROLET!! More

35 years ago I came to Hank graff to buy a s10. I was 19 and salesmen wouldn't even talk to me. Wanted me to bring my dad. My dad sent me to find what I wanted. So my first experience was bad. I was 19 and salesmen wouldn't even talk to me. Wanted me to bring my dad. My dad sent me to find what I wanted. So my first experience was bad. I swore I would never come back. Thanks to Christian I just walked out with a 2024 Colorado! He was amazing to work with. I really appreciate all the time and effort he put in for me. Thanks again Christian, I love it! More

Upon arrival I was told if I was 10 min late that it would be rescheduled so when I got there I was never told which bay to go too so I went to bay 2 as there was no waiting there and after they guided would be rescheduled so when I got there I was never told which bay to go too so I went to bay 2 as there was no waiting there and after they guided me in I was told I had to back out and go to bay 1 where there were already 2 cars waiting. Then I went in to let them know I was there for my scheduled appt so that I wouldn't get rescheduled because of the wait I was told not to worry about that and ended up waiting another 30 min to even get in to get my oil change. I was not impressed More

Every time I go in for an oil change and tire rotation I keep getting charged for the rotation. All I am asking is for the service advisor to take the time to do a little research. It will save both of us keep getting charged for the rotation. All I am asking is for the service advisor to take the time to do a little research. It will save both of us time. Plus you guys would save on paper and ink. More

When Austin read my odometer mileage he misread it and added 100,000 miles on my invoice. I did not catch the mistake until I got home. At the time of this years' service I also informed him that the prev added 100,000 miles on my invoice. I did not catch the mistake until I got home. At the time of this years' service I also informed him that the previous years' invoice for the same service on my 34 year old vehicle listed the engine as a 4.3L V6. It clearly is the OEM 5.7L V8, but he did not correct it in his computer. More

Everyone was very accommodating and friendly as always. Thank you Hank Graff for always going above and beyond. Thank you Hank Graff for always going above and beyond. More

Everyone was great. Very nice. It did seem like they were off a little. All the cars before me were done and I’m was waiting to get let in for my oil change. No one look Very nice. It did seem like they were off a little. All the cars before me were done and I’m was waiting to get let in for my oil change. No one look at me. A nice girl seen me from the sale or office then talk with the guys and then they got me in. It was only like 8 min just not norm for them. Also didn’t get a stick telling when to get my oil change again. No big deal my phone tells me. But nice to have to plain when to get an oil change. Like a said off day I think I would go back again. People are great and two little things would not stop me from telling people to stop in. More

They handled a problem very well. I will continue to use Graff Chevrolet. Thank you. I will continue to use Graff Chevrolet. Thank you. More