Hank Graff Chevrolet Davison - Service Center

Overall good. I did ask for the transmission fluid to be changed and it wasn’t but that’s probably because it still had a good percentage of life left. I did ask for the transmission fluid to be changed and it wasn’t but that’s probably because it still had a good percentage of life left. More

Called for appointment and than drove there, 5 minute wait than took my order. Window chip man was also there. He repaired my stone chips as the car was serviced for my oil change. Clean comfortable wait wait than took my order. Window chip man was also there. He repaired my stone chips as the car was serviced for my oil change. Clean comfortable waiting room. I was out of the dealership in 30 minutes. I will visit Hank Graff again! More

.Fast service from a very professional and friendly staff. Looking forward to my next visit. staff. Looking forward to my next visit. More

Great experience. Highly recommend this dealership. They got my car done well ahead of schedule for me. Highly recommend this dealership. They got my car done well ahead of schedule for me. More

Communication was poor including written and verbal. Asked for control /information panel to be looked at and given options. The issue was not looked at first evaluation, nor follow up. Asked for control /information panel to be looked at and given options. The issue was not looked at first evaluation, nor follow up. More

Service advisor was great but i had to bring my vehicle in three times to resolve squeaking and grinding brakes after having a complete set of new brakes installed. The problem has yet to be redolved in three times to resolve squeaking and grinding brakes after having a complete set of new brakes installed. The problem has yet to be redolved More

This time was OK, the service advice made it right for last time, they even changed my oil and rotated my tires this time? last time, they even changed my oil and rotated my tires this time? More

Hank Graff has always been the number one dealership for my family. We recently had to have warranty work done on our equinox and I told them whay the issue was they list3d to me and in fact found i was cor my family. We recently had to have warranty work done on our equinox and I told them whay the issue was they list3d to me and in fact found i was correct and took care of dealing with the warranty company and had it done in a timely manner. We will always choose Hank Graff over any dealership! More

Always easy to make any appointment. Staff always friendly. Waiting area is well stocked and comfortable. Staff always friendly. Waiting area is well stocked and comfortable. More

Vehicle was taken in for an issue and was told that it was fixed after paying. Had question the issue they said was the problem but told that it was. Shortly the problem began again . This time they found was fixed after paying. Had question the issue they said was the problem but told that it was. Shortly the problem began again . This time they found the problem which cost another big bill. Not Happy , might need to review your techs qualifications More