Hank Graff Chevrolet Davison
Davison, MI
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I would never do business with this dealership again. Interested in a 2009 Jeep Liberty on the Bay City lot and during the test drive I discovered a noise from the front end. This is after I was told tha Interested in a 2009 Jeep Liberty on the Bay City lot and during the test drive I discovered a noise from the front end. This is after I was told that the vehicle had gone through a complete service check. According to the sales person (Jack), the vehicle had major front end work required (all 4 ball joints bad) and the fact that it was already at the 60 day limit (Jack explained that the policy was to only keep a vehicle on site for 60 days and then they would drastically reduce the price to sell it) and the fact that the work would be too expensive to fix, that the dealership would not sell me the Jeep and would instead send it to auction. Well, I checked 2 weeks later and the Jeep is still for sale on their lot and no disclosure to me about the front end work needed. Buyer beware of the tactics of this dealership and this Jeep. Lied to is a strong phrase but I believe that is what they did to me concerning my experience here. There are other issues with this Jeep besides the front end work required. More
I financed a car through you guys in August 2012 and it was my first time ever financing a car and that was something that I looked forward too. I must say that you guys have made this the worst experience was my first time ever financing a car and that was something that I looked forward too. I must say that you guys have made this the worst experience of my LIFE.. Since I've had the car (3 months) I've replaced brakes and rotors (ALL THE WAY AROUND) I've replaced the struts (ALL THE WAY AROUND) I've replaced the battery and also the hub bearing.. I have had the car's transmission looked at by you guys TWICE..!!!! But of course according to you guys the transmission was perfect.. I think that's quite funny because the transmission went out on me yesterday.. I'm just letting you know that you guys at Graff have really disappointed me. Never will I ever shop there for a car again nor will I ever in my life refer one of my loved ones to your dealership.. I will also be talking to the better business bureau about you guys too.. You guys give me the run around and I don't appreciate it.. My family will have no Christmas what so ever because I have to put all of my holiday funds plus some into the lemon I purchased from this dealership. More
Mark posted an Avalanche on craigslist.com, I liked the ad and the truck was what I had been looking for. I drove over an hour away, came in for a test drive and he made me an offer I could not pass up. In ad and the truck was what I had been looking for. I drove over an hour away, came in for a test drive and he made me an offer I could not pass up. In addition, I was offered $2000 for my car that I was trying to sell myself for $1500. Greeeaatt! More
The redesigned showroom looks great! I bought and leased many vehicles at Hank Graff , I always deal with Kevin Wilson. Great experience and I definitely recommend this dealership. many vehicles at Hank Graff , I always deal with Kevin Wilson. Great experience and I definitely recommend this dealership. More
My sales person went above and beyond to make sure I got the vehicle I wanted and made sure I had transportation while It was having some minor things fixed in the service dept. he went as far as letting me the vehicle I wanted and made sure I had transportation while It was having some minor things fixed in the service dept. he went as far as letting me use his personal vehicle , outstanding customer service! More
Been dealing with Hank Graff Chevrolet since 2004 and have been very happy with both sales and service. Kevin gave me a great deal on a 2007 avalanche this week. have been very happy with both sales and service. Kevin gave me a great deal on a 2007 avalanche this week. More
Wow very prompt to take care of us in a little problem we had with the car.Hank Graff did not hesitate to fix and make sure we were happy. Service was A+, I would recommend Hank Graff to all of my family and had with the car.Hank Graff did not hesitate to fix and make sure we were happy. Service was A+, I would recommend Hank Graff to all of my family and friends. More
I purchased a used vehicle from Hank Graff Chevrolet on April 23, 2010. The vehicle I purchased came with a 45 day, 1500 mile warranty. During the first 30 days of ownership of the vehicle I noticed that t April 23, 2010. The vehicle I purchased came with a 45 day, 1500 mile warranty. During the first 30 days of ownership of the vehicle I noticed that the CD Changer stopped working and that the vehicle leaks water into the cabin during a rainstorm. I contacted the dealership well within the 45 day 1500 mile warranty grace period and spoke to my salesman who basically told me to go fly a kite. I continued to complain to the dealership which continued their stall tactics. Finally almost two weeks later after my original complaint an "acting manager" called me. I expressed my disappointment with the issues with the vehicle and how it has been handled so far. The "acting manager" starts telling me how the vehicle is only covered for 45 days and 1500 miles and wants a picture of the odometer from that day, now that the vehicle is out of warranty. I send them the picture of my odometer, and never heard another word. No answer, no returned phone calls. I have filed a complaint with the Better Business Bureau and will NEVER do or recommend anyone to this dealership. More