
Hanford Hyundai
Hanford, CA
Filter Reviews by Keyword
By Type
Showing 258 reviews
SUPERIOR EXPERIENCE My husband and I had seen a vehicle online that was located at this dealership. The price seemed reasonable and the vehicle had everything we were lo My husband and I had seen a vehicle online that was located at this dealership. The price seemed reasonable and the vehicle had everything we were looking for, including the great Hyundai warranty, so we went to take a look at it. We sighed getting out of the car, as my husband asked "Ok. How many second until they're on us like vultures?" How wrong we were!!! Jose Sanchez came out to greet us. We'd been on the road a while, so stepped inside to use the restroom before looking at our vehicles. Once we were ready, Jose was patiently waiting to assist us. He was very knowledgeable about the Hyundai line, from price ranges to features to fuel economy. He never "over-talked" us, which has been our experience at many, many dealerships in the past. He answered our questions but we never felt we were being "sold." During the test drive, instead of chatting too much, he allowed us to drive and really pay attention to the car's performance and handling - another good choice! We were sold on Jose before we'd even chosen a vehicle. Once we made our decision, Jose, along with Al Vasquez, helped us through the paperwork. Finalizing the sales documents with Gilbert Gomez from the finance department was a breeze. He made everything very clear and gave us thorough explanations, again without "over-talking" or "hard selling." Once we'd completed the documentation, Al helped us learn our way around the vehicle's extensive instrument panel. He demonstrated the XM system, the navigation system, the Bluetooth phone system and everything else we might need to know to make our way safely home in our new car. (A brand new 2013 Hyundai Tucson that happened to still be on the lot. Buying a slightly older NEW car was a significant savings, but we still have all the wonderful Hyundai warranty starting from our date of purchase forward.) I should also note that all of the other staff that we encountered were equally friendly, but in a very genuine way. I didn't meet one "car salesman type" while I was there. But, when you're selling a good product, why push? "If you build it, they will come." We've owned a lot of cars and been inside a lot of dealerships. I would recommend these fine folks to ANYONE. I'd go back tomorrow if I needed a second car. More
Al Vasquez is the best sales associate I have ever dealt with when it came to buying a car. He is patient, calm and is not pushy. He listened to what I wanted and needed in a new car and didn't try to force with when it came to buying a car. He is patient, calm and is not pushy. He listened to what I wanted and needed in a new car and didn't try to force me into anything that I did not want. He went above and beyond to find the right car that I was looking for. Not only was he great during the sale but he also followed up with my multiple times after my purchase to see how I liked my car and to see how I was doing. He helped me set everything up with my new vehicle and he was always friendly and professional at all times. I felt comfortable talking to him and I felt like I had known him for years. If you live in the central valley, make the trip to Hanford Hyundai and see Al Vasquez. I wouldn't want to work with anyone else and I will continue to go to Hanford Hyundai as long as I own or am purchasing a Hyundai. More
Al Vasquez was extremely helpful. He wasn't too pushy and he gave us the information we needed and described the vehicles we were looking at in a friendly and informative manner. He was probably the best and he gave us the information we needed and described the vehicles we were looking at in a friendly and informative manner. He was probably the best car salesman that my husband and I have ever talked to! I would recommend him to anyone that is looking to buy at Hanord Hyundai. More
My wife and I were in need of a new car for her and stopped buy the dealer just looking at first. We were greeted by Al Vasquez who introduced himself and immediately made us feel right at home with stopped buy the dealer just looking at first. We were greeted by Al Vasquez who introduced himself and immediately made us feel right at home with his very friendly and professional manner. He showed us the Sonatas we were interested in and explained features and differences between the models on the lot. He helped us narrow our search by being very knowledgeable and honest about the vehicles he showed us. We were so impressed with Al's no pressure approach and overall attitude that we decided to purchase a Sonata GLS that night. Even though it was late, about 7 or 8 p.m. we were never rushed and Al and Gilbert worked with us to complete a contract and get financing for my wife's new car. I will recommend this dealer to anyone I know looking for a new vehicle and suggest they see Al and Gilbert, two very professional and pleasant individuals to work with. More
Al went above and beyond his duty as a salesman. He was extremely friendly and actually called to follow up about a car I was interested in but couldn't afford. When I explained I couldn't afford it he act extremely friendly and actually called to follow up about a car I was interested in but couldn't afford. When I explained I couldn't afford it he actually helped me find a wonderful car that I could afford. He brought the car to me to test drive it because I didn't have a way to get to the dealership. He picked me up when it was time to sign the papers and took care of everything. I will recommend him and this dealership to everyone I know. Thank you Al! More
My husband and I went to Hanford Hyundai to look at a white Hyandai Elantra, but there was not one in stock at the time. Al Vasquez took the time to show us the Elantra's that were in stockon, and point white Hyandai Elantra, but there was not one in stock at the time. Al Vasquez took the time to show us the Elantra's that were in stockon, and point out different details. He let us know when a white one would be coming into the dealership, and said he would call us when it arrived. True to his word, he called us when he said he would. Al was very fair and very helpful. He did an excellent job describing the car and going thru it in detail. He has been available to me and always prompt in getting back to me. Al made our car buying experience wonderful. Al gave us the best customer service possible, and my husband and I truly do appreciate it. We will highly recommend Al Vasquez to all of our family and friends. Sincerely, Melissa Schroder More
It was such a pleasure working with Al, he is the perfect salesman, never pushy, always polite, and willing to go that extra mile to make sure everything is taken care of for you. Our plans were to purchase salesman, never pushy, always polite, and willing to go that extra mile to make sure everything is taken care of for you. Our plans were to purchase a car in late August early September, but the one we wanted came in much sooner. Al and Gilbert worked together and made our Car purchase a dream. It went so smoothly and we drove away in our New Car much sooner than we thought! The whole process only took about 3 hours! I couldn't believe it! Thank you both! More
I live in San Diego and recently had an accident on I-5 N when I ran over wood and damaged the mechanics of the left front of the car (tire, rim, engine wiring system, etc). Javier Martinez worked with me N when I ran over wood and damaged the mechanics of the left front of the car (tire, rim, engine wiring system, etc). Javier Martinez worked with me as well as my insurance company to get the Tucson repaired. He went above and beyond to help me and make sure the car was properly repaired so I could drive it back to San Diego three weeks later. No dealership could have asked for a better ambassador for it's knowledge and customer service. Thanks. More
Al Vasquez at Hanford Hyundai was a breath of fresh air. He was an friendly, patient, understanding and helpful. Al Vasquez is the main reason for our purchase from this dealership. He was an friendly, patient, understanding and helpful. Al Vasquez is the main reason for our purchase from this dealership. More
My husband I came to Hanford Hyundai to look at used vehicles. While we were looking at one of their used cars (by the way ALL) were very clean. Al came out of the show room and like anyone else that vehicles. While we were looking at one of their used cars (by the way ALL) were very clean. Al came out of the show room and like anyone else that is visiting a dealership we groaned to each other about having not pulling off looking at their cars and being desecrate about it. Once we shook Al's hand and he started to tell us about his inventory. We were pleasantly surprised. Not only was he honest but he listened to our needs and was most importantly patient. He recommended that my husband take the car he was looking at to take it for a test drive. After the test drive my husband was sold! Then came the dreadful paperwork. Al made it so comfortable for both of us. Again with being patient with us but also looking out for our best interest. Thank you so much Al for everything!!!! More