Hanford Hyundai

My experience with Hanford Hyundai was frustrating, unprofessional, and borderline deceptive. I signed a contract for a vehicle, only to be told afterward that they had sold the car to someone else. Wh unprofessional, and borderline deceptive. I signed a contract for a vehicle, only to be told afterward that they had sold the car to someone else. When I called to ask what happened, the general manager offered no apology and instead said, “Procrastination has consequences.” This was despite the fact that I was actively communicating and still waiting on finalized numbers from their team. Worse, they ran my credit five separate times during the financing process without disclosing this ahead of time. At no point did they clearly communicate that my credit would be pulled multiple times, which has now negatively impacted my score. This dealership showed a complete lack of transparency, respect, and basic professionalism. The way they handled the situation felt dismissive and deliberately confusing. I’ve purchased vehicles before, and this was by far the worst treatment I have received from any dealership. If you value your time, your credit, or being treated with basic decency, avoid Hanford Hyundai. More

Takes forever, unprofessional, and they do not give your car back in the same condition. car back in the same condition. More

Jesus helped us with our purchase was great returned calls ,followed thru and seemed very knowledgeable. Just want to say thank's again very satisfied. calls ,followed thru and seemed very knowledgeable. Just want to say thank's again very satisfied. More

Great service experience with Hanford Hyundai! I’ve been there twice now and each time was very smooth. I’ve been there twice now and each time was very smooth. More

Dealership advertised a price and their MSRP online and on the car. They told me to come on in and let me know the payment. When I got there the finance manager changed everything he added all these addit on the car. They told me to come on in and let me know the payment. When I got there the finance manager changed everything he added all these additional fees. These fees were not posted on the car until after I complained about them, then they ran out to the car and added the addendum that was suppose to already be on the car prior to me trying to purchase it. This is fraud and deception under the vehicle code. The finance manager let me know that at the end of the day they were a business. I just didn't know they were a corrupt business. I left this car lot and went and purchased the same car at a different dealership for the MSRP saved myself approximately 10,000 dollar. Be award of this business. very deceptive will follow up with DMV, BBB and civil action. More

WARNING! Do not trust what they tell you. I had 2 people tell me a certain make and model was available to test drive, proceeded to make an appointment to tes Do not trust what they tell you. I had 2 people tell me a certain make and model was available to test drive, proceeded to make an appointment to test drive, drove an hour to this dealership........ only to find out they did not have the car I was ready to buy. In fact they acted like they didn't really know what I wanted, and didn't seem to care. Do not give them your business. Drove to Lithia Hyundai in Fresno and was very happy with how my family was treated their. Beware!!!! More

Celest, was the first sales person to approach me and was very helpful, friendly and NOT PUSHY. She knew the product she was selling and was accommodating to my requests. The paperwork took minutes, no hassl very helpful, friendly and NOT PUSHY. She knew the product she was selling and was accommodating to my requests. The paperwork took minutes, no hassle at all. She walked me through the new technology that that Hyundai has to offer, programmed my phone. This salesmen is one of the first that I ran into in years that actually listened to ma, even though I was sometime rude and talked over here. I recommend her for employee of the month, year … Hyundai Hanford, you need to keep her, promote her, whatever is needed to keep her. Very satisfied customer. More

Let me tell you how crooked hanford hyundai is. Took my wife's car to get a recall taken care of. They did an inspection on it an told me that the oil pan had a hairline crack in it. I said ok. Took my wife's car to get a recall taken care of. They did an inspection on it an told me that the oil pan had a hairline crack in it. I said ok. I have a extended warranty bumper to bumper. The lady said I could not use it because I didn't have my oil change at hyundai. So I came home looked at my warranty an the oil pan is covered under the warranty. I called the warranty company and the person I spoke to yes the oil pan was covered. So went to hyundai spoke to the service manager. She was worthless. Sheila is her name. Explained my side an asking how about taking care of a customer. Basically they denied my claim saying the place I take to get the oil change was at fault. I went to the place i change my oil. I explained to them what hyundai said. They said they would look into it an assured me that they could prove they tighten the drain plug according to hyundai standards. They put it on the rack an low a behold. No hairline crack on the oil pan. They showed me a video of the pan an showed me. First was happy then pissed because of what hyundai told me. I called 2 other hyundai dealers. Both told me they would change the oil pan no question since under warranty. But they could not since hanford hyundai put in a caim an falsely accused my oil changer. Hanford hyundai just lost my business More

they didn't pay off trade in. Getting repo for account that doesn't exist for a car that can't make payments on this that doesn't exist for a car that can't make payments on this More