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Handy Toyota - Service Center

St. Albans, VT

4.6
1,302 Reviews

1,302 Reviews of Handy Toyota - Service Center

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May 08, 2023

I have been dealing with Handy Toyota for a long time. Great service, friendly knowledgeable staff More

by 19rav4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tory
May 09, 2023 -

Handy Toyota responded

Thank you for letting us know about your experience! We are happy to hear you had a good one!

May 05, 2023

I’ve been bringing my car to Handy Toyota since I bought it in 2020. Every service appt has been great and fairly quick. The employees are very kind and helpful. I have a new baby and my last visit was exc More

by Tap03010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Handy Toyota responded

Thank you for the review! We greatly appreciate you taking the time to leave us one!

May 05, 2023

Over all I must say they've done good by me. Especially with my warranty for my Hybrid Rav 4. It has been SO helpful. And Alan Brown was very attentive and got things done nicely. We could hav More

by djjimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Handy Toyota responded

Thank you for leaving us a review! We appreciate the kind words and taking the time to leave us one!

May 04, 2023

We have been buying cars from Handys Since 1978. They have always been very good to deal with. When anything unusual comes up, they go the extra mile to make thing right. More

by patenaude29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Handy Toyota responded

Wow! Thank you for your review and for being apart of the family for so long! We are so grateful to you and for having customers like you!

May 04, 2023

Alan met me car side and was very professional. He walked me ti my car when my service was done in less than an hour. Thank You! More

by srocheleau469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Handy Toyota responded

Thank you for the review! We are so happy to hear that you had a good experience!

May 03, 2023

Oil change and tire rotation. In and out in an hour! Can't do much better than that. Great service department! More

by jdowdle2232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Handy Toyota responded

Thank you for the review! We really appreciate it!

May 03, 2023

Work was performed fast and efficiently. I asked for some clips to be replaced on the bumper and the work was done and didn’t cost me a thing. More

by Zbatch79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Handy Toyota responded

We appreciate you leaving us a review! It's great to hear that you got a good deal!

May 03, 2023

Tried charging me outrageously for things that I didn't need. Not a good trip. More

by timmyb1147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Handy Toyota responded

Thank you for your feedback. It is never our intention to try to sell anyone anything that they don't need. We do have a comprehensive multipoint inspection we perform on every vehicle to make sure our customers know what the needs of every vehicle might have. It's important to note we want to make sure every vehicle is working to its best ability and that we can anticipate any future needs so there are no surprises during your next visit.

May 03, 2023

Friendly smart, and fast to answer virtually all questions with accuracy... I'm glad for my warranty as I could not have the work done without it! I DO have s slight complaint though no big deal... More

by djjimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Handy Toyota responded

Thank you for the review and the feedback! We appreciate you letting us know how it went! We apologize for the inconvenience!

May 03, 2023

Things that I was told were done two weeks ago were not. Slightly annoying to have to come back and be told things need to be done that I paid for being done last time More

by kate.e.driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Handy Toyota responded

Hi, Kate. Thank you for your feedback. We apologize for the inconvenience of having to make multiple trips. We understand your frustration and it is never our intention to have service be over multiple visits. You can contact our Customer Relations Manager Casey at ctoof@handycars.com or by phone at (802) 582-8183.

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