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Handy Toyota - Service Center

St. Albans, VT

4.5
1,434 Reviews

1,434 Reviews of Handy Toyota - Service Center

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June 27, 2025

The best customer service I’ve had in a long time. I highly recommend Handy’s service. More

by joanzipko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan DeVinny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

June 26, 2025

Handys is incredible and extremely reliable. I'm grateful for their professional service and consistency. More

by Ek131986
Recommend Dealer
Yes
Employees Worked With
Samantha Laurencelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errol Rule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Ness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

June 25, 2025

Was able to get in quickly for a very needed and unexpected service. Very pleased! More

by KRouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

June 25, 2025

The whole experience was a waste of time and nothing was resolved. When I went to pick up my car, they hadn't even looked at the problem it was brought in for. More

by debbie_white55
Recommend Dealer
No
Employees Worked With
Megan DeVinny
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Handy Toyota responded

Thank you for the feedback. We are obligated as a Toyota dealer to ensure the vehicle is operating as engineered.  We were able to verify it was working properly without the remote. We recommend you bring it back to your selling dealer for further diagnosis if you were not satisfied with our findings.

June 20, 2025

Cody did the hard work of showing several vehicles as we considered our options and decided which vehicle was best for us. We were definitely treated like family by the sales manager and owner of the deale More

by jamesmeadkurfis
Recommend Dealer
Yes
Employees Worked With
Dan Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

June 20, 2025

service was prompt and thorough. All work was completed to satisfaction. Service department was polite. More

by dhfersing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Handy Toyota responded

Thank you for your review! We appreciate you taking the time to leave us one!

June 19, 2025

I've always had excellent results with your service department - sales, not so much. There was another individual besides Donovan involved in the servicing yesterday - Matthew Samuelson (not on the lis More

by apriljh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donovan Lefevre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Samuelson
Jun 20, 2025 -

Handy Toyota responded

Thank you so much for your feedback. Please reach out to us to let us know how we can improve our service! We appreciate your business.

June 19, 2025

I've always had excellent results with your service department - sales, not so much. There was another individual besides Donovan involved in the servicing yesterday - Matthew Samuelson (not on the lis More

by apriljh
Recommend Dealer
No
Employees Worked With
Donovan Lefevre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Samuelson
Jun 20, 2025 -

Handy Toyota responded

Thank you so much for your feedback. Please reach out to us to let us know how we can improve our service! We appreciate your business.

June 19, 2025

Thanks to working with me to bring service cost down. Being retired, every dollar saved helps. More

by ringding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan Lefevre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave us one!

June 18, 2025

Had my oil changed and when I left oil on floor and carpet from worker More

by vezina3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan DeVinny
5.0
This rating includes all reviews, with more weight given to recent reviews.