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1,300 Reviews of Handy Toyota - Service Center
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September 10, 2024
Staff is always very friendly and helpful. I had several questions about the process and they had all the answers for me. I had several questions about the process and they had all the answers for me. More
by Mark
Verified CustomerEmployees Worked With
September 07, 2024
It is easy to drop off the vehicle for service at Handy. Alan greets you with a smile and leaves you with a smile. All questions answered and service results explained. Alan greets you with a smile and leaves you with a smile. All questions answered and service results explained. More
by mindy
Employees Worked With
September 06, 2024
Darren was professional but had a great sense of humor, he made eye contact and smiled. He explained things so I could understand them, no techincal terms just real life language. He is a keeper !!!!! he made eye contact and smiled. He explained things so I could understand them, no techincal terms just real life language. He is a keeper !!!!! More
by trombley0
Employees Worked With
September 06, 2024
My son bought his Tacoma 8 years ago from Handy, and has had all is service done there. He has spent over $5k in the last few months. One of his visits he was over charged by $300 dollars, and thankfully on had all is service done there. He has spent over $5k in the last few months. One of his visits he was over charged by $300 dollars, and thankfully one of you folks found the error and sent a check for the over payment. Prior to his last $3k worth of service, I called Allen Brown about the estimate of $500 for spark plugs. He said in was wrong and the actual estimate was $200. It was still overcharged, and a correction check was mailed. When the truck was dropped off, a 10% coupon was presented for previously recommended services. This was was not deducted on the bill. I talked to some service manager and he said the 10% was up to $1000. I told him there is no limit mentioned on the coupon and he had me fax him a copy to 802-528-2291 and said he would get back to me. We did get another check in the mail for $100 (10% of 1k not 3K), I never got an explanation. My son is handicapped and trusts everyone. We are used to people taking advantage of him. As his dad and financial guardian, I am trying to look out for his interest. He works everyday, but does not make big money and every dollar counts. I am not sure that we can trust Handy to do our service anymore. Paul Hatch The reason for the negative review on Naim is he has provided the estimates and handled all of the charges and took the payment. More
by pmhatch
Employees Worked With
September 04, 2024
Great person to work with very professional and helpful with the service of my Toyota THANKS with the service of my Toyota THANKS More
by James_brace
Employees Worked With
September 04, 2024
Employees were very kind and considerate. Fast service and dog friendly. Will return again. Thank you Fast service and dog friendly. Will return again. Thank you More
by pamelafitzgerald598
Employees Worked With
September 04, 2024
Kind, friendly, informative, detailed explanations when asked for additional information. I'll be back! Good service! asked for additional information. I'll be back! Good service! More
by bonnie_poe
Employees Worked With
September 03, 2024
Very professional and took care of my needs look forward to doing all my business with him to doing all my business with him More
by James_brace
Employees Worked With
September 03, 2024
good customer service. clear communication. waiting room was crowded. friendly, easy and efficient scheduling. good overall experience clear communication. waiting room was crowded. friendly, easy and efficient scheduling. good overall experience More
by hamed.bakir
Employees Worked With
August 31, 2024
They are very accommodating , very good explaining things . The labor charges are way too high. . The labor charges are way too high. More
by rjrice2
