1,300 Reviews of Handy Toyota - Service Center
Had a warranty service performed. Excellant service was performed. Comfortable & clean waiting area also. Had oil, filter, tires rotated and state inspection as well. Thank you ! performed. Comfortable & clean waiting area also. Had oil, filter, tires rotated and state inspection as well. Thank you ! More
I had an excellent service visit. Tires, brakes and oil change. Went quckly and smoothly. Everyone was very polite. Rich was very helpful as my service advisor. change. Went quckly and smoothly. Everyone was very polite. Rich was very helpful as my service advisor. More
Tracy and the service team did a great job: now have quiet brakes, updated software and info on on my vehicle all within the context of keeping safe during the pandemic. Thanks guys! quiet brakes, updated software and info on on my vehicle all within the context of keeping safe during the pandemic. Thanks guys! More
Easy to set up service appointments online. Get to pick from a wide range of days and times. When I arrived for service today it was easy to add on a couple of small items I needed to have addressed. My ve from a wide range of days and times. When I arrived for service today it was easy to add on a couple of small items I needed to have addressed. My vehicle was ready 30 minutes earlier than expected and Robert Mattison went over everything that was done and explained the results. Easy to work with. More
Excellent service! I have enjoyed Handy Toyota’s excellent service very much. They are always courteous and efficient, and the service is done right the first time. Fo I have enjoyed Handy Toyota’s excellent service very much. They are always courteous and efficient, and the service is done right the first time. For me, it is worth a 90 minute drive to have this dependability. More
Service Was able to take care of an additional request and a recall that I was not aware of. Courteous. Clean. Updated as needed. All done in a timely manner Was able to take care of an additional request and a recall that I was not aware of. Courteous. Clean. Updated as needed. All done in a timely manner More
Excellent customer service when I picked my vehicle up. I appreciated they called me later the same day I dropped it off to touch base with status and asked if I wanted anything else done. I appreciated thei appreciated they called me later the same day I dropped it off to touch base with status and asked if I wanted anything else done. I appreciated their suggestions and agreed to them. Only thing I can say to do better is to make sure to wipe rims clean after swapping tires over. I believe appearence of work done is very important and will determine if customers m will return or not. I suggest they take pride in the work done. Thank you for taking care of my vehicle Rich. More
Satisfied customer The dealership took my car in immediately because it could not be driven. Within 2 business days they had it fixed. They called me to keep me inform The dealership took my car in immediately because it could not be driven. Within 2 business days they had it fixed. They called me to keep me informed of the work they were doing. I really appreciated their quick response and the quality of the work! More
15,000 mile care . 03/19/20 my wait time was supposed be an hour. I waited 2 1/2 hours as work order sat on their desk. I watched all the newer customers come in, wai . 03/19/20 my wait time was supposed be an hour. I waited 2 1/2 hours as work order sat on their desk. I watched all the newer customers come in, wait, and go. No one ever checked in on me to explain why the longer wait time...I figured they had found an issue with my 15,000 mile check up and were dealing with it. I finally stood up and walked to the service window and saw my work order laying on the desk. I stayed standing looking into the room 20 minutes until personnel came in to his area and saw me scowling and pointing to the desk area. He walked over to the paperwork and came to the door called my name and I walked out with him...told him I was NOT happy with such a long wait...what was the problem and he couldn't explain, didn't know how it happened, but went over the work order saying everything was great...somebody slipped up, Hope I didn't pick up the virus while I was sitting those extra hours!! More
90k mile service Great service, Great customer service from Jason. Only issue I have is $125/hr labor rate.WOW. Otherwise top notch everything! Love Toyota cars! Esp Great service, Great customer service from Jason. Only issue I have is $125/hr labor rate.WOW. Otherwise top notch everything! Love Toyota cars! Esp Corollas! More