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Handy Toyota - Service Center

St. Albans, VT

4.6
1,300 Reviews

1,300 Reviews of Handy Toyota - Service Center

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November 20, 2020

Had a great experience working with Handy Toyota! Thanks to the service team, especially Rich for being kind and ensuring everything was taken care of for my RAV4! More

by Carina A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich
Nov 21, 2020 -

Handy Toyota responded

Thanks so much for your review, Carina! We're very happy to know that Rich could make your last visit to our service department go smoothly, and that you left completely satisfied with the services performed on your RAV4. Take care and thank you for your patronage!

November 02, 2020

Worked with Michael B. for my Tacoma's 50K service. Intake was fast, organized and efficient- that's saying something in these days of Covid. It's been two weeks now and the truck is running perfectly. More

by tlpfrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Maltais
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Handy Toyota responded

Thanks for your review! Glad to hear that Mike could make your service appointment go so smoothly, and that your Tacoma is running in tip top shape. We hope to see you again for your next service!

October 30, 2020

Robert Mattison was very pleasant and knowledgeable. Work was done well and in a timely fashion. Im never disappointed with service i get at Handy Toyota.. More

by JJN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Maltais
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mattison
Nov 02, 2020 -

Handy Toyota responded

Thanks for your review! We're happy to hear that Robert could make your visit to our service department such a positive experience. We look forward to seeing you again when it comes time for your next service!

October 29, 2020

I had an annoying noise every time I turned my fan on, but Handy’s fixed it, at no charge. The waiting room allowed for social distancing, and everyone was wearing face mask. I was very pleased with the s More

by hbressette2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 30, 2020 -

Handy Toyota responded

Thank you so much for your review! We're very glad to hear that the noisy fan in your vehicle has been remedied, and that Jason could make your visit to our service department a positive experience. We hope to see you again for any of your future vehicle maintenance or repair needs!

October 19, 2020

First service appointment today and was in and out in an hour. Was only supposed to do a 5000 mile checkup. I requested an inspection and an recall item to be installed, if they could fit it in. Robert M More

by Dusey23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mattison
Oct 20, 2020 -

Handy Toyota responded

Thank you so much for your kind words! All of our staff at Handy's truly values service and satisfaction, and we're always so proud to hear about their efforts from satisfied customers. We're so glad to hear that Robert could provide you with such a smooth and efficient service experience. Your loyalty and business is highly appreciated, and we look forward to seeing you again when the time comes!

October 19, 2020

We used the service department for the first time. We got ourselves into a predicament, down to our last key, and misplaced it!! Locked out of the truck, out of town, and no way to access it. Called Han More

by mstpierre_809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Raymond
Oct 19, 2020 -

Handy Toyota responded

Thanks for your review! It happens to the best of us, no worries. We're very happy to hear that our service department was able to get you some replacement keys and get you back on the road so quickly; customer service is the name of the game here at Handy Toyota. Best wishes to you and drive safely!

October 16, 2020

Brought my Tacoma in for a couple of service items and was treated great by Rich. Very satisfied with the time he spent working with me. More

by tarrisonus
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich
Oct 17, 2020 -

Handy Toyota responded

Thanks for your review! We're glad to hear that Rich could give you such a positive experience during your visit to our service department, and that you left our dealership completely satisfied. All the best to you!

October 15, 2020

Robert Mattison Was extremely helpful. Went above and beyond to make sure I was taken care. Was extremely thorough with COVID procedures. Awesome place to get your vehicle serviced. I highly recommend More

by Mc.dyroff27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mattison
Oct 17, 2020 -

Handy Toyota responded

Thanks for your feedback! We're very happy to know that you were pleased with the service experience provided by Robert, and that you left our dealership completely satisfied. We hope to see you again!

October 14, 2020

I love it here! Great service and amazing staff to work with! I’m in and out at the time that they say I will be, I never have any problems! They’re amazing! More

by strykerchristina9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey
Oct 15, 2020 -

Handy Toyota responded

Thanks for your review, Christina! We're glad to hear your experiences with our service department have been so positive. We hope to see you again!

October 09, 2020

Fast, friendly, personable. Great customer service. Completed my recall work before time promised. Answered all of my questions and made sure my concerns were addressed. Thank you! More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mattison
Oct 12, 2020 -

Handy Toyota responded

Thanks so much for your feedback! It's great to hear that your visit to our service department went smoothly, and you left our dealership completely satisfied with all your questions answered. We hope to see you again!

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