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Handy Toyota - Service Center

St. Albans, VT

4.5
1,410 Reviews

1,410 Reviews of Handy Toyota - Service Center

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December 19, 2024

Disappointed in the service. Diagnostics unavailable on weekends wish I knew ahead of time. Wasteful More

by wshvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
December 18, 2024

Everything was quick, easy, and clear. Very friendly and knowledgeable. Showed good care with my vehicle. More

by Jennski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave one!

December 17, 2024

William was very polite professional and explains everything in great detail. Excellent customer service skills. More

by Gmljy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Handy Toyota responded

Thanks for your review! We appreciate you leaving one!

December 16, 2024

Less of the pressure sakes most places utilize and Lee Bodette was spot on perfect staying in touch but NOT pressuring us despite numerous health and other circumstance delays. More

by hairsarenumbered
Recommend Dealer
Yes
Employees Worked With
Dennis Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Handy Toyota responded

Thanks so much for the review! We appreciate you leaving one!

December 13, 2024

Staff were all friendly and responsive, on phone and in person. Appreciate that they were able to make an earlier appointment - and seemed happy to do it! More

by jysel5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave us one!

December 11, 2024

Great place to do business with. Jason is awesome , they make the process easy for the customer . Love knowledgeable people to interact with. Thank you for all you do More

by tanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

December 11, 2024

I had 2 flat tires on drivers side. Alan told me who to call to tow my vehicle and Handy’ plugged the tires as I probably drove over something “stationary” to get a hole in each tire an More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
Dec 12, 2024 -

Handy Toyota responded

Thank you for your review! We appreciate you taking the time to leave one!

Dec 12, 2024 -

CB responded

Thank YOU for always being there to help with my “crisis”

December 10, 2024

Very helpful and friendly staff as always! They really know how to take care of the customers! More

by lcfitzgerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
Dec 10, 2024 -

Handy Toyota responded

Thanks for your review! We appreciate you leaving one!

December 09, 2024

Jason P. Was amazing to deal with. Courteous and helpfully. Michael the shuttle driver deserves a pat on the back. He drove us to breakfast this weekend while More

by tladensack70
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave us one!

December 07, 2024

Mixed review. Scheduling was 5 star. Easy flexible and friendly. The car was in and out within the hour. The waiting room had enough seating and WiFi. When I dro More

by saunie
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Brown
Jan 02, 2025 -

Handy Toyota responded

Thank you for taking the time to provide feedback on your recent experience at our dealership. We appreciate your business and value your input. We take pride in our timeliness and our facilities. It is always our goal to give you a top tier experience at every business. We have spoken with our management team in our service department and they explained to us that the squeaking wasn't an issue they can fix, that the noise can happen. We are truly sorry if you felt dismissed or unvalued. That was never our intention. We value you as a customer and appreciate your business.

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