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Handy Toyota - Service Center

St. Albans, VT

4.6
1,302 Reviews

1,302 Reviews of Handy Toyota - Service Center

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March 02, 2023

I've had a decent experience buying cars from Handy, but have never left feeling satisfied with their Service Department. Today was better timing-wise than previous visits, but I was quoted prices for servi More

by Hal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2023

Brought my car in for regular maintenance. Alan was my Service Rep. He was pleasant and professional. The service department is well organized. More

by JLR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Handy Toyota responded

Thanks for the review! We appreciate you leaving us one!

February 25, 2023

Darren was courteous and knowledgeable. Explained everything clearly and let me know as soon my car was ready. More

by Jackieingalls1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Handy Toyota responded

Thank you for the review, Jackie! We are so happy to hear that you had a good experience with us!

February 23, 2023

Excellent service as always. Very pleased with the service department, keep up the good work More

by joyce.shepard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Handy Toyota responded

Great to hear this! Thank you for the review, Joyce!

February 21, 2023

Very pleasant visit for regular vehicle maintenance as well as a quick fix on a dead headlamp. Alan was helpful and responsive to questions. Excellent visit! More

by kelly.rainville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Handy Toyota responded

Thank you so much for the review, Kelly! We love to hear that you had a good visit with us!

February 19, 2023

customer service is excellent. they are very efficient . they don't try to rank up my bill . More

by lilanazen
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in sales dept answer all my questions so I be ready to buy a car when I am done with few things from my end
Feb 20, 2023 -

Handy Toyota responded

So great to hear! Thank you for the review!

February 17, 2023

Victoria was extremely professional, polite, and helpful. Great service. Waiting room was comfortable and clean More

by maynardsmaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Handy Toyota responded

Thank you for the review! We appreciate you letting us know!

February 17, 2023

It was quick to drive in and easy to be waited on the stock was good they estimated an hour and it was an hour. More

by Susan billodeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Handy Toyota responded

Thank you for leaving us a review, Susan! We appreciate you doing so!

February 16, 2023

Fast and very professional, and also very sociable. I would do business with him in the future. More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Handy Toyota responded

This is great to hear! Thank you for your review, Joanne!

February 15, 2023

Everyone is always super friendly and helpful in explaining what is needed and what my options could be. Daren always calls with updates and Errol is always able to get me a rental when I need one. More

by melhurlbut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errol Rule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Mercure
Feb 17, 2023 -

Handy Toyota responded

We appreciate you leaving us a review, Mel! We are so happy to hear that you had a good experience with us and we hope to see you again!

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