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Handy Toyota - Service Center

St. Albans, VT

4.6
1,302 Reviews

1,302 Reviews of Handy Toyota - Service Center

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March 28, 2023

very nice/clean building and the there were exceptionally polite, courteous and helpful!! BUT, their prices are outrageous!! More

by flanagang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Handy Toyota responded

Thank you for the review! We appreciate your feedback!

March 26, 2023

Ethan was great, got me in and got me out in good time. .Ethan was very pleasant .. More

by redcowman@gmail.com
Recommend Dealer
Yes
Employees Worked With
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Handy Toyota responded

Thank you for leaving a review! We appreciate it!

March 24, 2023

Brought vehicle in for scheduled maintenance-- great service! Timely. Appreciate the reminder call prior to appointment. More

by Ann.b.roth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Handy Toyota responded

Thank you for the review, Ann! We appreciate it!

March 23, 2023

The customer service was terrible! It was almost impossible to get a call back from anyone but Darren! I was told I had to bring the rental vehicle back and had not heard about my vehi More

by katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darren Callan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott from service gets 1 star
March 23, 2023

Very satisfied with Handy Toyota service. Darren seems to be very qualified. It's like your part of the family. In fact, the big boss, Adam even calls me Uncle Pete Pete More

by peterrya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Handy Toyota responded

Thank you for the review, Pete! We are so happy that you feel like part of the family! We appreciate your kind review!

March 23, 2023

Once again Alan was my Service Advisor. Friendly from the start and he remembered me !!! He was courteous and explained everything from start to finish, walked me to my truck and, eith a More

by jlmontross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Handy Toyota responded

Thank you for the review! We are so grateful that you chose to do business with us!

March 23, 2023

Excellent service department,service advisers are very knowledgeable.Allan did a wonderful job, he is always professional and kind and friendly. More

by jwsnide1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave us one!

March 22, 2023

Had a great experience there as always! I have bought both of my vehicles there and will continue to do so. More

by shaynep40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Handy Toyota responded

Thank you for the review, Shayne! We really appreciate you taking the time to leave us one!

March 21, 2023

My visit was Professional and timely. The dealership was clean and bright.. A very positive experience. More

by dave.cobb.vt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Handy Toyota responded

Thank you for the review, dave! We appreciate it!

March 21, 2023

Staff is always helpful and friendly. Service is prompt and any issues solved Waiting areas are always clean and clutter free. I always have a pleasant experience More

by egalloway5145
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errol Rule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Melchiorri
Mar 22, 2023 -

Handy Toyota responded

Thank you for the review! We are so happy to hear that you had such a good experience with us!

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