Handy Toyota

Wanted a certain color exterior and interior and had a balance owed on my tradein. Doug went all out to find the car I wanted and get it to the dealership in a quick manner. He communicated with me to m balance owed on my tradein. Doug went all out to find the car I wanted and get it to the dealership in a quick manner. He communicated with me to make sure that I was kept up to date on what was going on. He made sure that I got a fair deal on the payoff of my car and ensured that the financing was the best I could get. He was extremely helpful in answering all my questions, some of which I'm sure were stupid. Even though I bugged him several times his friendly manner never waivered. Can't say enough about Doug. Also have been impressed with Joe in the Service Dept who goes out of his way to answer all questions and make sure that my wants are taken care of. Love this dealership. They have treated me beyond expectations. Dave More

I was in the market to purchase a new vehicle for over a year. Last January I was introduced to Michael Boomhower by my brother, due to the amazing buying experience he had. I spoke to Michael and explain year. Last January I was introduced to Michael Boomhower by my brother, due to the amazing buying experience he had. I spoke to Michael and explained to him my situation and what I was looking for and the timeframe. My plan originally was towards the end of February. However my plans changed, I spoke to Michael and explained to him that my timeframe had to change. I explained that I would be in touch when I am able to buy in the future. Now the end of June I sent Michael an e-mail explaining my plans on purchasing towards the end of July. I told Michael what model/color/accessories I wanted to be included. I went up and spoke to Michael around the 15th of July, drove the vehicle that he had in stock with all of the accessories and even the proper color. I worked some numbers, found out the payment and term, put down a deposit and gave a pickup date of July 31, 2009. The day I picked up my new vehicle along with the day I test drove the vehicle there was no more time that 2 total hours spent sitting and working on paperwork etc… It is my first new car buying experience; I am extremely satisfied with the entire customer experience received by Handy Toyota and Michael Boomhower. Now I understand why Michael is a Bronze Sales Society member, however in my experience he should be a Gold or Platinum member. I definitely will work with Handy and Michael Boomhower for any future vehicle purchases. Thank you. Kevin J. Wimble More

Doug was a fantastic salesperson! Very helpful, gave us the best deal we could find in the area. Took the time to explain everything to us, and was so friendly and personable. Would recommend him/the deale the best deal we could find in the area. Took the time to explain everything to us, and was so friendly and personable. Would recommend him/the dealership to anyone....Very happy with our new Rav4 More

They were very straightforward, worked with me to explain the vehicle options and allow a test drive, even with my 2 yr old present - we just strapped in the carseat and went. Great during discussions around the vehicle options and allow a test drive, even with my 2 yr old present - we just strapped in the carseat and went. Great during discussions around price and financing. Whole transaction was completed on the same day as our decision and I ended the day with a new vehicle in my yard. Great tour around the dealership and everyone was friendly and competent. Also loved that they are 100% powered by Vermont renewable energy. More

They did every thing right. They listened to me instead of offering me a truck I did not want. Price was compective, but most important the listened to me. Every time I called I did was not trasnfered to a of offering me a truck I did not want. Price was compective, but most important the listened to me. Every time I called I did was not trasnfered to another person the person I talked to took care of me. Lee Wrigley More

I've dealt with the Heritage/Courtesy/Berlin City folks in the past and you really want a shower afterwards! At Handy, it was a very low key and painless process to buy a new Tundra. Internet inquiries w in the past and you really want a shower afterwards! At Handy, it was a very low key and painless process to buy a new Tundra. Internet inquiries were answered quickly. Ali was patient and not pushy,very easy to work with . Only negative was the finance folks tried to jig the interest rate after the fact: Offered lower interest rate than quoted but with a "service charge" that actually made the loan more expensive. Could have been an honest error but as with any dealer, READ EVERYTHING. Buying a car is never "fun" but this was as easy and hassle-free as it could be. More

Handy Toyota and.... more specifically Doug Jacques... have provided me with several years of fantastic service. They are friendly and helpful. Everyone treats me with both respect and appreciation. Th have provided me with several years of fantastic service. They are friendly and helpful. Everyone treats me with both respect and appreciation. They respond to my needs immediately. This is a very professional dealership with a "human" side. They know me as more than a customer. I have dealt with other dealerships but feel comfortable that this one respects me as an individual. More

If there is a one dealership in the United States all others could model off it is Handy Toyota. There has been a bar set at this spectacular dealership that no other could come close to competing with. others could model off it is Handy Toyota. There has been a bar set at this spectacular dealership that no other could come close to competing with. They are bar none the best dealership to happen to the state of Vermont let alone the Northeast. Trust me I have dealt with the other Toyota dealership in the state. I have lived in a few states. Dealt with some great dealerships...or so I had thought. Adam and Ali have gone above and beyond their scope of duties to make sure my daughter and I got in to a great car. They now have a customer for life. This isn't just a empty promise. I will be back. They did come recommended, but never in my life expected such a experience that goes beyond words. I had almost given up on Toyota but gave Handy Toyota a shot. I am glad I did and will never look back. I used to drive a H*#@a. Now I drive a Toyota and proud of it. Adam and Ali thank you so much. Words can not express how happy my family is meeting you both. Look forward to many years of loyalty to the Handy Family. I could go on for days but I think we all get the picture. Semper Fi, More

I recently needed work done on my Toyota Tacoma. Residing in Chittenden County, I attempted to have my service done at the local Toyota dealership. The estimate I received seemed high so I wanted t Residing in Chittenden County, I attempted to have my service done at the local Toyota dealership. The estimate I received seemed high so I wanted to get a second opinion. I brought it to Handy Toyota and I was given a much more reasonable price. I spoke with Kyle Palmer on the phone and he was a very personable young man. Joe Luneau and the rest of his team offer exceptional service, in respect to both time and quality. I give the Handy Toyota team a maximum rating! I will see them soon! More

I have a good freindly relationship with a salesman named I have a good freindly relationship with a salesman named Ali, He is very knowledgeable person and has a good sence of humor. This makes my 4th vehic I have a good freindly relationship with a salesman named Ali, He is very knowledgeable person and has a good sence of humor. This makes my 4th vehicle (trucks) I have perchesed from Handy Toyota. They also have a very good service department and they are also very friendly. Thank you. More