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Hampton Toyota

Lafayette, LA

4.7
1,306 Reviews
Welcome to Hampton Toyota in Lafayette Louisiana. Our facility is located in South Lafayette, the "Hub City," at 6191 Johnston St., 70503, in the heart of Acadiana, serving all surrounding areas like Carencro, Youngsville, Abbeville, Opelousas, New Iberia, Kaplan, Lake Charles, Alexandria, New Iberia, Kinder, Franklin, Morgan City, and Baton Rouge, just to name a few. Owner, Mark Hampton and his staff take a "customer first" approach, making sure that everyone is paired with an automobile that fits their needs and tastes, and has access to the best possible service thereafter. In other words, whether you are thinking of buying another car, truck, van, CUV, or SUV, or you are simply in need of parts, maintenance or repairs, you are guaranteed to be greeted by someone capable and ready to assist.
Contact Dealership

6191 Johnston St

Lafayette, LA

70503

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Showing 1,306 reviews

May 22, 2012

I was worried about talking to Hampton Toyota about buying a car because I have heard so many negative reviews. I can honestly say they were very friendly and helpful. Any time you buy a car, negotia More

by ecm0209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chai and Kyle, Kyle Vidrine
Nov 27, 2012 -

Hampton Toyota responded

Thanks for the Review and your Purchase. Hampton Toyota General Manager

April 01, 2012

Both Robbie & Russell was very professional and answered all of my wife's & and I questions regarding the beautiful 2012 Avalon we purchased.I would recommend Hampton Toyota to anyo ne purchasing More

by cajunhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Choate , Russell Zay, Robie Choate , Russell Zay
Nov 27, 2012 -

Hampton Toyota responded

Thanks for the Review and your Loyalty to Hampton Toyota!

March 21, 2012

Pressured, rushed, and not professional comes to mind. Staff wasn't interested about my needs. I don't even recall if they introduced them selves. Didn't go over Tundra with me and my wife. Didn't know wh More

by ash2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dont recall sales or managers name
Nov 27, 2012 -

Hampton Toyota responded

Sorry for your Bad experience here at Hampton Toyota. We strive for excellence in every way possible and it disheartens us to hear about any negative experience. Reviews like this one lets us know about the area's we NEED to improve on. Thanks for taking the time to write this review. Enjoy your Tundra they are excellent Trucks!

February 10, 2012

Bought a Sienna Van, and by the time I got home I had a Check Engine Light on. And instead of trying to work with me, I got stone walled. I took it to another Toyota Dealership and they repair the issue. T More

by jleefe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales Manager
Nov 27, 2012 -

Hampton Toyota responded

Sorry for your bad experience. We try to satisfy every customer. If you are in the area and in need of service, we would be happy to help and earn your trust.

December 21, 2011

Awesome experience with little wait time is how I describe this dealership. I received service right away and was given a reasonable price on a vehicle that I am truly enjoying. I gave a high ratin More

by adl4327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Latosha Lantier, Latosha Lantier Trahan
Nov 27, 2012 -

Hampton Toyota responded

Thanks for your Purchase!

December 21, 2011

Every time that I go to Hampton for service they are always professional and gets the job done quickly! I have never waited more than 5 mins before a service adviser approached me for information. The t More

by kmoore04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Moore and Mickey Trahan
Nov 27, 2012 -

Hampton Toyota responded

Thanks for using our service department!

December 21, 2011

So far every experience I have had with the sales department has been nothing but first class. They seem to really care about me as a customer and they make me feel like my needs are first. Keep up t More

by hookem1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chai, Kyle, and Mike, Michael Alfano, Kyle Vidrine
Nov 27, 2012 -

Hampton Toyota responded

Thanks for the Review!

December 19, 2011

the personnel at hampton are always very friendly and courteous. I have purchased a few cars here, and will continue to do so. I would definetly recommend Hampton toyota to anyone looking for a Toyota. More

by jriggle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
Nov 27, 2012 -

Hampton Toyota responded

Thanks for your loyalty to Hampton Toyota!

December 15, 2011

Purchased new car. Very easy transaction. Professional sales team. No high pressure. No hidden costs. Was introduced to service team. All warranties were carefully explained. All questions answered. More

by jbrodnax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
5
Mar 06, 2013 -

Hampton Toyota responded

Thank you so much for this great review!

December 07, 2011

Excellent experience. Great deal of consideration for my time, as well as finding the vehicle that met my needs and expectations. Mr. Boatmon worked hard over the course of a couple of weeks to find the ve More

by msibille
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charles Boatmon
Mar 06, 2013 -

Hampton Toyota responded

Thank you for this great review! We know how valuable time is to our customers so we try to go the extra mile!

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