
Hampton Chevrolet
Hampton, VA
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Had researched cars online before visiting the dealership. Alan Cook was extremely helpful and answered all our questions. We were fairly certain which car we wanted before we came in and he had dealership. Alan Cook was extremely helpful and answered all our questions. We were fairly certain which car we wanted before we came in and he had it waiting for us by the time we arrived. We were able to take a fairly lengthy test drive during which we found a problem with one of the car's stereo speakers. Alan was able to have the speaker replaced while we waited. The entire process from the time we got to the dealership took about two hours. It was one of the best car-buying experiences we've ever had. We would highly recommend this dealer and, specifically, Alan Cook to anyone looking for a reliable used vehicle. More
I brought my Saturn in because I had recieved a recall letter for the power steering going out. I asked them to look at the front end becaus I was hearing noises at high speeds and while turning. After letter for the power steering going out. I asked them to look at the front end becaus I was hearing noises at high speeds and while turning. After the so called thourough inspection, they refused to fix my power steering in accordance with he recall and told me that I "may have a bent rim" and the only way to tell was to but all new tires. They quoted me $900 to fix my car. I refused their suggestion and they charged me $90 for a diagnostic check. The peope were horribly rude. To top it all off, they smoked in my car graciously leaving behind thief cigarette butts, crushed cigarettes, and their lighter. I will NEVER NEVER NEVER bring my car here again or ever recommend his place to anyone. More