Hampton Chevrolet

they have very poor service i bought my 2011 chevy impala here and the battery light came on so i called them to for a service appointment the girl that answered the phone for the white team was rude and unp here and the battery light came on so i called them to for a service appointment the girl that answered the phone for the white team was rude and unprofessional she was not friendly at all she told us she would try to get us in so we came in about 3pm she told me it was too late because she had an appointment for us at 9am she lied there was no appointment she just told us to bring in when we could we had to scream and yell at them before they would do anything to my car they have very bad service once you buy a car from them they will kick you to the curb beware of this dealership do not buy from them More

Hampton Chevrolet Mazda Exceeded my expectations in my car buying experience. My salesman new exactly what I wanted. And at the right price. I've had my 2011 chevy equinox for a month now and I'm loving car buying experience. My salesman new exactly what I wanted. And at the right price. I've had my 2011 chevy equinox for a month now and I'm loving it, thanks to Hampton chevrolet for making this happen. More

Hampton Chevrolet Service Department was very helpful. Quick appointment set up on the phone. When I got there, the service manager I was to see was with another customer so someone else helped me right a Quick appointment set up on the phone. When I got there, the service manager I was to see was with another customer so someone else helped me right away, got my car and information. I received my ride to work and got there on time! They even offered to pick me up at work and bring me back to my car! That is a nice service! I received 2 phone calls when my car was ready (and my questions answered). When I returned to pick up my car, I was quickly on my way with the service done as scheduled. Thank you Hampton Chevrolet. I will seek your services in the future! I have already recommended people to buy their new car from you! More

I had a very pleseant experience with this dealership. They answered all my questions, and were very professional. I received a great price, I was treated very well (the free soft drinks were awesome!). They answered all my questions, and were very professional. I received a great price, I was treated very well (the free soft drinks were awesome!). The best part of my experience was that I was pushed into something I did not. I knew what I wanted, and I they valued that. I would definetly work with this dealership again! More

Great service! Ok, it was time for my state inspection and I totally forgot about it. I called Hampton Chevrolet and was connected to Kelly, she asked me to come right in..she got me in and found a safety and I totally forgot about it. I called Hampton Chevrolet and was connected to Kelly, she asked me to come right in..she got me in and found a safety item that needed attention. They fixed it and I was back on the road again quickly and safely. Great service on every aspect. Oh yeah..what a beautiful service write-up and lounge area, they had coffee, tea's and free soda and an awesome children's area. I'd recommend this dealer to all my friends and family. Thanks guys for a GREAT experience and the free soda! More

I would not recommend this dealer for service or repair. They damaged my car that was in for a simple oil change and road test to investigate a noise and refused to take responsibility for it. They will not They damaged my car that was in for a simple oil change and road test to investigate a noise and refused to take responsibility for it. They will not even return my calls. Avoid. More

We had a great experience purchasing our Mazda 3. All our questions were answered and everyone was very helpful. Ben Perry was great. We dealt with him in the past when we purchased our first car from our questions were answered and everyone was very helpful. Ben Perry was great. We dealt with him in the past when we purchased our first car from Hampton Chevy/Mazda and were very pleased that he was able to help us with our current purchase. We will be back if we need another vehicle in the future. Thanks to everyone for making this a great experience. More

I have had to bring my vehicle into this dealership multiple times for significant service and each time has been a painful or unpleasant visit. My service team leader normally would not call me with multiple times for significant service and each time has been a painful or unpleasant visit. My service team leader normally would not call me with updates, but rather I would have to call him. Then, I would only be told what the fix is, and not what the problem is or why the problem occurred, resulting in regularly feeling like I'm getting taken for a ride. I would ask questions about the problems, but even still would rarely get answers. The last time I used this dealership for service they forgot to mount the undercarriage splash guard, causing it to drag on the ground and get wedged under the car. When I brought it back in, they did fix it promptly, but there was no apology, no contrition, not even an attempt to explain how such an obvious thing could be overlooked. Instead, the service team lead simply walked into the waiting room and said "Here," gave me the keys, and walked away. As long as I have any choice, I will not return to this dealership after a long history of poor service, bad fixes, and overall dissatisfaction. More

This is the 5th vehicle I have purchased from Hampton Chevy and the way they treat and take care of their customers sets the benchmark for how a dealership should be. I initially found the vehicle online Chevy and the way they treat and take care of their customers sets the benchmark for how a dealership should be. I initially found the vehicle online and Abe Kent was quick to get back to me and see all my expectations were met. I thought so much about the way I was treated I drove 6 hours and made a weekend of it!! Any people I still know in the area I always tell them there is only one place to purchase a new or used vehicle on the peninsula and that is Hampton Chevy Mazda. Two thumbs up and I also know when the time comes for my next purchase I'll be making the 6hr trip again!! More

Hampton Chevrolet came highly recommended and they lived up to the recommendation. From the time I pulled into the parking lot and got out of my car I felt welcomed by everybody I came in contact with. Ma up to the recommendation. From the time I pulled into the parking lot and got out of my car I felt welcomed by everybody I came in contact with. Mark did an excellent job answering my questions about the new Cruze. Dustin was also very helpful and went over and above with my gas guzzling trade-in. My purchase options were thoroughly explained and I never felt any pressure to add on the extras. I will not hesitate to make a trip through the tunnel for my future service needs. More