Hampton Chevrolet

Pro: The Business manager was knowledgable and courteous. Con: The Salesman was nice but sporadic throughout the sale. Through conversations I had with the salesman, I do not believe the salesman knew abo Con: The Salesman was nice but sporadic throughout the sale. Through conversations I had with the salesman, I do not believe the salesman knew about the problems with this car but someone at that dealership knew and covered it up. Quality of Work: The dealership stated it was used car sale (not certified vehicle) and it was run through their shop. After I brought the car home I found a problem with the transmission, water in the taillight (which is illegal since it had a current inspection sticker), two days after driving the vehicle the check engine light came on. I had my own mechanic scan it and it was the catalytic converter. The car was sold as a used vehicle but clearly deception occurred for this purchase. I bought here because they had the used car I wanted with the amount of miles I wanted. I will not be a repeat customer and will not refer people to this dealership. Also, the vehicle was supposed to be cleaned for delivery to me. After being "cleaned" there was dust on the gear shift, radio & A/C controls. The truck had pieces of straw (definitely wasn't even vacuumed) and a spot on the passenger side that I was able to wipe off easily. Water spots were left on mirrors from the poorly washed job. The salesman told me I could wait, the "cleaning staff were quick --about 20 min. or so", I waited over an hour for an extremely poor cleaning job. my 11 year does a better job cleaning the car out! More

My wife and have been loyal customers for over 24 years and that's where it will end. I setup an online appointment thru "Hampton Chevy Website" when I arrived for my scheduled appt., My service adviser (J and that's where it will end. I setup an online appointment thru "Hampton Chevy Website" when I arrived for my scheduled appt., My service adviser (Jim Goslee) made it clear he didn't think much of on-line appts. and he was very busy with other orders and I would have to wait. Another adviser took over to help me I told them of the issues I was having and was told they would take a look at the problems. They called back and said they could fix the items they found and I authorized the work to be done. I was told that they would also give me an updated "more precise" estimate. Well, after waiting 5 days without a response, I called them and was told my van would not fit on their lifts? First off it took 5 days for you to decide this and still not respond to me, but I called 2 other competitors and they said "that's crazy" They had never heard such a thing. I guess I am still wondering why they did not want to work on my vehicle? I can assure you that I will never ever darken their doors again.......... Craig, Hampton More

How can this place have such great reviews. Not only did I not get my car fixed, I saw at least 2 unhappy customerswhile there. I rented a car for hundreds of dollars only to return days later to an unfixed I not get my car fixed, I saw at least 2 unhappy customerswhile there. I rented a car for hundreds of dollars only to return days later to an unfixed car. Called the insurance company and they told me Hampton Chevrolet had failed to take the car apart to get to the area that the adjuster needed to assess. Absolutely incompetent. More

I currently have credit problems and needed a dependable vehicle. Justin was able to get us into a dependable vehicle at a reasonable price. Very professional staff, and thank you, Justin for the extra tim vehicle. Justin was able to get us into a dependable vehicle at a reasonable price. Very professional staff, and thank you, Justin for the extra time and effort you put in to help us. I highly recommend this dealership and professional staff. More

I had a very bad experience with another collision center through my insurance co. USAA, I was referred to Ben Allison to complete a job the other collision center didn't do correctly. Ben and his staff was through my insurance co. USAA, I was referred to Ben Allison to complete a job the other collision center didn't do correctly. Ben and his staff was extremely curteous and they finished the job in no time. The whole staff is very excellent to work, thank u so much! More

Ben was able to get me in right away, the state farm approved shop(Johnny Knocks)had a 5 week delay. Ben ensured that an excellent job was done on my repair. It looked like a new car when I picked up approved shop(Johnny Knocks)had a 5 week delay. Ben ensured that an excellent job was done on my repair. It looked like a new car when I picked up my 05 Malibu...that I purchased NEW from Hampton Chevrolet. More

I has to get my car serviced on 11/15/11 at Hampton I has to get my car serviced on 11/15/11 at Hampton Chevrolet. I had to leave my Trailblazer there for the day for them to fix a intake manifold g I has to get my car serviced on 11/15/11 at Hampton Chevrolet. I had to leave my Trailblazer there for the day for them to fix a intake manifold gasket. I called Mike at around 3:13 pm to see how things were going. He said that he was not going to be able to get it finished today. I told him that I had class that evening so he told me to give him 10 minutes and he would see what he could do. He called back and told me that they would be able to complete it by 5 pm and that he was going to send the shuttle to pick me. I have always gotten good customer service at Hampton Chevrolet and will continue to get my service work done there. More

i ALWAYS GET THE BEST OF SERVICE FROM PHIL AND BRAD, THEY CAN ALWAYS GET ME IN ON A MOMENTS NOTICE, THEY GOT A REPAIR COVERED UNDER WARRANTY FOR ME JUST FOR BEING A GOOD CUSTOMER! IT WAS A COMMON PROBLEM AND CAN ALWAYS GET ME IN ON A MOMENTS NOTICE, THEY GOT A REPAIR COVERED UNDER WARRANTY FOR ME JUST FOR BEING A GOOD CUSTOMER! IT WAS A COMMON PROBLEM AND THEY KNEW I HAD ISSUE WITH IT SO THEY HANDLED IT.bRAD EVEN LETS ME USE HIS PERSONAL CAR IF I DONT HAVE A RIDE AND DELIVERS MY VEHICLE TO ME WHEN DONE! i HAVE RECOMMENDED FRIENDS TO THEM AND THEY ARE ALL SATISFIED AS WELL. GREAT JOB BRAD AND PHIL THANKS FOR THE AWESOME SERVICE! ROBERT DEBARTOLO More

Hampton Chevrolet is GREAT! Always get great service from the Green Team and Phil Stallings, and Bob Powers was great when I purchased my 2011 Camaro...I recommend Hampton Chevrolet to everyone that is looki the Green Team and Phil Stallings, and Bob Powers was great when I purchased my 2011 Camaro...I recommend Hampton Chevrolet to everyone that is looking for a vehicle or needs service... Thanks. More

Phil Stallings was the definition of a businessman. All about efficiency. They were helpful friendly and had me in and out in order to make it to an appt. I have been with Phil for a while and never have a about efficiency. They were helpful friendly and had me in and out in order to make it to an appt. I have been with Phil for a while and never have any negatives to say. Highly recommended. More