Hampstead Pre-Owned
Hampstead, MD
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
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We used Hampstead Pre-Owned to purchase a third car for our family to save on fuel purchases. We were referred by a friend that made a similar purchase as we both live in norther harford county/southern PA our family to save on fuel purchases. We were referred by a friend that made a similar purchase as we both live in norther harford county/southern PA and drive to Baltimore county for work. The trip to Hampstead was long but proved to be worth it. We had found a vehicle online that sparked our interest and had been contacted quickly via text message to see if we wanted to schedule an appointment. When we arrived for our appointment the car that we were interested was unfortunately not on the lot but the staff worked quickly to have it delivered, we were able to take it for a test drive and decided to make the purchase. Buying the car was a seamless and fair operation. Time constraints due to my work schedule and having a restless 2 year old on board prevented us from taking our new vehicle home that afternoon as the staff was replacing the tires and completing the MD state inspection. I ended up having to leave so I could head home to get ready for night shift. The staff provided my husband with a loaner vehicle so he could get home to be with our child. We will be recommending Hampstead Pre-Owned to any friends and family that are in need of a reliable and fairly priced pre-owned vehicle. The staff was polite and went above and beyond to accommodate our family, everyone was very patient and understanding with my wild toddler which was definitely an added bonus! More
Bought here for the first time and will definitely buy from here again. Reasonably priced and great customer service after the sale. My salesperson and business manager were top-notch. from here again. Reasonably priced and great customer service after the sale. My salesperson and business manager were top-notch. More
Bernadette was awesome. Im a Disabled Veteran with a couple hits on my credit.The way they manipulated the system to elevate me to a respectable credit score was beyond belief. Hampstead Pre-Owned was g couple hits on my credit.The way they manipulated the system to elevate me to a respectable credit score was beyond belief. Hampstead Pre-Owned was gracious, respectful and most of all very courteous. After being treated very badly in the previous week I was about to give up on a new car. Hampstead Pre-Owned is my dealership for life. When the chips are down and it everyone says NO, Patrick and Fish say YES,YES,YES.. My Nissan Sentra is gorgeous. Kind Regards, Jeffry Hopkins . More
The service was Great. They had a good selections of vehicles to choose from. Everything was quick and easy, would definitely recommend to others. T vehicles to choose from. Everything was quick and easy, would definitely recommend to others. T More
I came in nervous, not knowing what to expect. My mind was quickly put at ease. It was a pleasure to work with Bernadette. I had a positive experience. was quickly put at ease. It was a pleasure to work with Bernadette. I had a positive experience. More
We purchased a used 2011 Toyota Sienna. The vehicle is so clean you would think it was brand new. The engine is so quiet you don't even know it's running. Working with Alan and Mike and Fish was a delight! clean you would think it was brand new. The engine is so quiet you don't even know it's running. Working with Alan and Mike and Fish was a delight! More
Great sense and confidence in my purchase While searching for a vehicle (Mitsubishi SUV), I came across a new listing from Hampstead Pre-Owned. I immediately requested information about the ve While searching for a vehicle (Mitsubishi SUV), I came across a new listing from Hampstead Pre-Owned. I immediately requested information about the vehicle, although it was after business hours but not too late in the evening, I received a call from Mrs. Young. She was very happy to answer all of my questions, gave me valuable information, and email me some high resolution photos of the vehicle. A few days later I decided to put a hold on the vehicle and was able to easily do that over the phone for $100 credited to my purchase later. It was convenient to me because I live far away (120 miles) from the dealer. Adam from service gave a updates on the vehicle, as they were conducting some repairs. A week later I (and my family including my mother in law*) had the opportunity to schedule a visit to test drive of the vehicle. I arrived on a Saturday afternoon shortly before 4:00 pm. The place was packed with other costumers, even thought it was a cold rainy day, not the best day to buy a car, but it tells you something about the place. After the test drive and a thorough inspection from my part, I pointed out a few small issues that I discovered to Mrs. Young, she asked Anthony the owner, a friendly husky guy, to come over. He immediately and without hesitation or delay acknowledged that they needed to be fixed. Another team member (Ryan) sat down with me to write a promissory indicating the issues that needed fixing. Later talking with Mike, I concluded that I didn’t needed the extended warranty, the complementary 1000 miles/30 day warranty on engine and transmission was enough for me. I was certain I wasn’t going to have any issues with that vehicle. Taking it home needed to wait, since they needed to fix some things. A few days later my wife called to get an status on the vehicle, but one of the issues in the promissory couldn’t be resolved and they offered a refund, I thought it was a fair tradeoff and accepted. A few days later we returned to pick up the vehicle, and drove it without any issues to home. Like any used car, it wasn’t perfect, but the price point alone made it a great deal. The fact that I encountered friendly treatment, quick response and ultimately the good sense I got off the place really made it a memorable experience. Next time I’m in the market for a used car, Hampstead Pre-Owned will be the first place I would check. *(It turned out that my wife and I purchased the vehicle has a gift to my mother in law. She was oblivious to that fact until after we got home. It was a very fun and emotional reveal for all of us.) More
The service was excellent. From the minute we walked in the door, we were greeted and shown the upmost curtesy. Everyone was pleasant and the owner personally worked with my mother and I. When my mother ha the door, we were greeted and shown the upmost curtesy. Everyone was pleasant and the owner personally worked with my mother and I. When my mother had to leave, the associate we worked with, Ben and the owner made sure that I was in great hands! I walked away a very proud customer. I would definitely recommend to purchase a car from here..... they work WITH YOU to the fullest and don’t try to pressure you into a decision. More
Easy buying Found a great car pretty quickly, any problem we had with the car they were able to solve and help fix right away. This was my first car purchase and Found a great car pretty quickly, any problem we had with the car they were able to solve and help fix right away. This was my first car purchase and I couldn’t be happier. Everyone was very friendly and the owner was very down to earth. More