Hampstead Pre-Owned
Hampstead, MD
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
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Alejandra was excellent! The whole team at Hampstead Pre owned was amazing! They worked super hard to get me into the car I wanted and I’m so happy with my new used Ford Esca The whole team at Hampstead Pre owned was amazing! They worked super hard to get me into the car I wanted and I’m so happy with my new used Ford Escape! Highly recommend!! More
They’re so friendly here and they always help me get what I need. This is the third car I’ve bought from them and I’d definitely come back for sure I need. This is the third car I’ve bought from them and I’d definitely come back for sure More
I enjoyed working with Alejandra to find the right vehicle for me. I had a pretty specific set of criteria I needed for price, size, year, safety, others. It was a treat to see some many options tha vehicle for me. I had a pretty specific set of criteria I needed for price, size, year, safety, others. It was a treat to see some many options that fit my need at HPO that no other dealer in the region has available. I quickly found the car we wanted and Alejandra helped us make sure it was perfect; I was pleasantly surprised at the care taken in ensuring no mechanical or appearance issues and that we were purchasing a quality vehicle. Thank you HPO and Alejandra; I look forward to working with you again in the future. More
I recently had the pleasure of purchasing a car from Hampstead Pre-Owned, and I must say that my experience was nothing short of exceptional. From the moment I walked into the showroom to the moment I d Hampstead Pre-Owned, and I must say that my experience was nothing short of exceptional. From the moment I walked into the showroom to the moment I drove off the lot in my new vehicle, every aspect of the process was top-notch. The sales rep as knowledgeable, friendly, and not at all pushy. They took the time to understand my needs and preferences. I felt like he genuinely cared about finding the right car for me rather than just making a sale. The financing process was straightforward. Moreover, the customer service continued to impress even after the sale. They followed up to ensure I was satisfied with my purchase and offered assistance with any additional questions or concerns I had. This level of commitment to customer satisfaction sets apart from other dealerships I have dealt with in the past. More
Terrible customer service, they are scammers! They advertise a price on line, and put another price on the paper work and did not even bother to explain why the car price changed, only until I as They advertise a price on line, and put another price on the paper work and did not even bother to explain why the car price changed, only until I asked was it explained to me that I had to go through a particular bank, initially they said I just had to finance with them, it is unacceptable. In addition, the car fax they showed me for the car says no accident reported, but when I looked under the hood clearly the car had an accident clips were missing, lose items in the engine area, and paint was mismatched! They charge extra warranties and freight on a used car! I would avoid this place. More
The entire team was just so courteous. Wes was such a joy to work with. He was very patient and encouraged us to check out the vehicle as many times as it took us to feel comfortable. I wo Wes was such a joy to work with. He was very patient and encouraged us to check out the vehicle as many times as it took us to feel comfortable. I would definitely return to Hampstead PreOwned for my next vehicle. More
Everything went smooth the salesman polite and helpful. Sales team made suggestions that saved money. Sales team made suggestions that saved money. More
Fantastic experience! Had a great selection of cars to choose. Loved the price and service! They even fixed minor scratches and dings. Will definitely use HPO again! Had a great selection of cars to choose. Loved the price and service! They even fixed minor scratches and dings. Will definitely use HPO again! More
My salesperson Raquel was great. The experience was smooth and I am so happy with the car I got. I had a list of wants and I got everything I wanted within my budget. Additionally wh The experience was smooth and I am so happy with the car I got. I had a list of wants and I got everything I wanted within my budget. Additionally when the last detailing of my new car wasn’t finished when I came to pick up(things happen, their schedule ran a little behind)- they arranged transportation for me the next day to ensure I would get my car promptly. Such great service- I can’t speak higher. More