Hampstead Pre-Owned

Went to buy a car today and found that this dealership is a rip off. Will not tell you anything you ask. Slide in every possible fee even having you pay for their dealership warranty. Stay away. Save your mo a rip off. Will not tell you anything you ask. Slide in every possible fee even having you pay for their dealership warranty. Stay away. Save your money. DO NOT WASTE YOUR TIME. We wasted almost 3 hours and were totally upset. GO ELSEWHERE. More

Excellent car at excellent price. The company works to restore the cars, not just slap lipstick on and push the sale. Was so impressed I bought two cars The company works to restore the cars, not just slap lipstick on and push the sale. Was so impressed I bought two cars More

Unfortunately, 0 stars is not an option. I purchased a Mitsubishi Outlander in January 2020 from Hampstead pre-owned, an egregious mistake. The guys at Hampstead Preowned are masters of dece I purchased a Mitsubishi Outlander in January 2020 from Hampstead pre-owned, an egregious mistake. The guys at Hampstead Preowned are masters of deception. They have a very comfortable, friendly environment which is the most disappointing part of my experience. I thought these guys were family; they made myself feel like such. Hampstead is not family. I accepted my car with a few problems; cracked windshield, minor body & interior damage. I accepted the vehicle due to the signed binding agreement that we had. Hampstead pre-owned promised to repair any of aforementioned problems if they had gotten any worse in 6 months. Prior to purchasing my car, the guys at Hampstead were overly communicative, calling many times every day until the car deal was final. About 2 months later, i made many attempts to get in contact with Hampstead. No one would return my calls. Every time i called for weeks i was told i would get a call back but i would never receive that call. After a few more months i decided to trade-in the trash i was given from Hampstead Pre-owned at the Chevrolet dealer & purchased a brand new Chevy Malibu Hybrid. Best decision ever & i have been happy with my Chevy for two years and counting. Sadly the mainstream dealership is more trustworthy than this local dealership. If you purchase a car here, you will regret it. I try to convince everyone looking for a car that i know to stay far away from Hampstead Pre-owned. They are MASTERS OF DECEPTION. God Bless & good luck on your car buying journey! More

Ginger is honest, personable, knowledgeable, and doesn’t “sell” the customer. She is just there to provide the best service she can offer. “sell” the customer. She is just there to provide the best service she can offer. More

We had a great experience buying our second car from Hampstead PreOwned! We trust these guys to find quality cars for their lot. Hampstead PreOwned! We trust these guys to find quality cars for their lot. More

SOMEONE GOT GREEDY - I recently found a vehicle for my daughter on the website of a dealer I had purchased a vehicle from previously. (Loyal customer returns..right??). The 11 year old vehicle was over- daughter on the website of a dealer I had purchased a vehicle from previously. (Loyal customer returns..right??). The 11 year old vehicle was over-priced, but we were willing to fork over the advertised price plus fees. I asked the salesman for the "out-the-door price." I noticed that the dealer has added a $500 "Certification" fee, something I did not pay just 9 months ago in our previous purchase from this dealer. I questioned this additional fee and tried to negotiate it off the price. Well, I was given $100 credit for being a return customer..and scolded by the saleman that , "All fees are non-negotiable." We were then told that the advertised fee ONLY applied to customers who use their financing. Another $500.00 fee was tacked on. In addition to the other fees, we were looking at over $2000.00 in fees for a 11 year old over-priced Toyota. We walked out of that dealership NEVER to return. Buyer beware!! More

I recently just purchased my car here. I have to give a shout out to Alan who helped helped me find the car that was right for me. I test drove multiple cars until I found the one that made me go “this is shout out to Alan who helped helped me find the car that was right for me. I test drove multiple cars until I found the one that made me go “this is the one” big thanks to Alan and everything he did, very friendly explained everything to me made it an easy process as well. 😃 More

From start to finish, Hampstead Auto helped me get the vehicle I wanted. The staff was Awsome. From Stephanie , my test drive, ringing of the Bell, , signage of all of my paperwork, keys in my hand, gas f vehicle I wanted. The staff was Awsome. From Stephanie , my test drive, ringing of the Bell, , signage of all of my paperwork, keys in my hand, gas fill up . A very professional experience and I felt like a queen… I would highly recommend this company to anyone I know to go to Hampstead Auto first when looking for a vehicle… Kutos to you Amen More

I bought my car from them about a year ago now. Alan was very helpful in my requests to see some cars even if they weren't ready yet. I did feel a little rushed in the process after I decided on a vehicle t very helpful in my requests to see some cars even if they weren't ready yet. I did feel a little rushed in the process after I decided on a vehicle though. They also agreed to fix an issue with a tire after it didnt pass my PA inspection. Overall, I would recommend the dealer, just remember to take your time! More

Alan was a great guy, very personal and had great energy! He made my first car buying experience a great one! He made my first car buying experience a great one! More