Hampstead Pre-Owned
Hampstead, MD
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 793 reviews
Staff was very friendly, helpful, prompt service, knowledgeable. Best used car buying experience we have had.. I would recommend this dealership when purchasing a used vehicle...decent selection...c knowledgeable. Best used car buying experience we have had.. I would recommend this dealership when purchasing a used vehicle...decent selection...courteous staff that make you feel welcome...no pressuring what so ever More
why would you not want to buy a car here? ?? they are cheap and fun to deal with unlike most other places I enjoyed my experience thanks Hampstead Pre Owned Team!!! ?? they are cheap and fun to deal with unlike most other places I enjoyed my experience thanks Hampstead Pre Owned Team!!! More
I was very very pleased with the service I received. I live in New Jersey and traveled over 2 hours to get there.I did my prequalifying over the phone/internet along with my deposit.when I arrived I was I live in New Jersey and traveled over 2 hours to get there.I did my prequalifying over the phone/internet along with my deposit.when I arrived I was greeted immediately and able to talk to Tara who handled my paperwork.very great staff all around.Thank you all so much.Special thanks to Dani,Tara and Matt. Ring the Bell 1 more time New Jersey More
RACIST! !! Worst experience ever, I’m walking out in tears. I drove an hour away for a car and in the middle of my sale, they sell the car to another couple. !! Worst experience ever, I’m walking out in tears. I drove an hour away for a car and in the middle of my sale, they sell the car to another couple. It’s extremely disheartening because I excited to get the car. I am a black women and they choose to sell the car I was purchasing to a white couple. Disgusting and deplorable customer service. The couple came in after me and was somehow able to buy the car I was in the process of getting. My sales guy Mac told the other sales women by the name of Tara that we were in the middle of a sale she didn’t care . The manager Matt was very nasty and did not even care that this had happened. He made up excuses on why they sold the car to the couple instead. Instead of telling the truth which was that they prioritize the sell of the white couple over me. This place is discriminates against black women. DO NOT GET A CAR HERE More
RACIST ! ! Worst experience ever, I’m walking out in tears. I drove an hour away for a car and in the middle of my sale, they sell the car to another couple. I ! Worst experience ever, I’m walking out in tears. I drove an hour away for a car and in the middle of my sale, they sell the car to another couple. It’s extremely disheartening because I excited to get the car. I am a black women and they choose to sell the car I was purchasing to a white couple. Disgusting and deplorable customer service. The couple came in after me and was somehow able to buy the car I was in the process of getting. My sales guy Mac told the other sales women by the name of Tara that we were in the middle of a sale she didn’t care . The manager Matt was very nasty and did not even care that this had happened. He made up excuses on why they sold the car to the couple instead. Instead of telling the truth which was that they prioritize the sell of the white couple over me. This place is discriminates against black women. DO NOT GET A CAR HERE More
They don't seem very interested in selling a vehicle in my recent experience. Sales people don't return calls when attempting to purchase. Dealer wants to play games adding charges because we won't finance my recent experience. Sales people don't return calls when attempting to purchase. Dealer wants to play games adding charges because we won't finance through them. More
Absolutely abysmal experience, that I am still paying for a year later. Buyer beware, they are selling dangerous lemons and know it. Purchased a 2014 Corolla about a year ago from them. Less than a week into a year later. Buyer beware, they are selling dangerous lemons and know it. Purchased a 2014 Corolla about a year ago from them. Less than a week into ownership it had a check engine light. In and out of HPOs service department under warranty for two months. Had the owner, Anthony, slip me $100s to shut me up. When it came in for about the fifth time for the exact same check engine code, Anthony attempted to exchange the vehicle. I had it taken to Koons Toyota in Westminster for repair on his dime. Check engine light never returned, car rode fine. I was told to never bring the car back to HPO. Mind you during this time the service manager was FIRED, presumably due to his shops inability to fix my vehicle, and I was left in the dark for A WEEK with a check engine light. Now, as I am preparing to sell the car and getting appraisals for it, I am discovering the vehicle is not accident free like the Carfax claims. So far, the front bumper needs replacement from an accident, the front passenger side strut assembly was so badly damaged from an accident and degrading so rapidly, that a hard enough bump would have completely separated the strut and caused an accident, and I have just received an appraisal $2k below my original offer due to WELDED FRAME DAMAGE. The entire apron, frame, and core support structure has been welded together post-accident. AVOID LIKE THE PLAUGE. More
This dealership had a very large selection of vehicles that were priced Very competitively. CJ was excellent to work with through our buying experience, as was the finance manager. I highly recommend ch that were priced Very competitively. CJ was excellent to work with through our buying experience, as was the finance manager. I highly recommend checking this place out! More