Hampstead Pre-Owned

Bought in Jan Broke down now for a 4th time this past Friday -23-2023 Friday -23-2023 More

Wes gave me the most exceptional car experience in all my years on the earth years on the earth More

Great quality of service. They are engaged, dedicated. They care about the customer and make sure to satisfy the customer's need They are engaged, dedicated. They care about the customer and make sure to satisfy the customer's need More

Absolutely trustworthy! And Alan, as a sales person, is at the top of his game. I highly recommend both Alan and this dealership. And Alan, as a sales person, is at the top of his game. I highly recommend both Alan and this dealership. More

One of the best and friendliest experiences I’ve had with a dealership! So thankful to have done business with them. a dealership! So thankful to have done business with them. More

We are first time customers and we’re really impressed with the selection and quality of vehicles on the lot. When we were looking on line there was 8-10 cars we liked and narrowed it down to 3. Sierra with the selection and quality of vehicles on the lot. When we were looking on line there was 8-10 cars we liked and narrowed it down to 3. Sierra was friendly and helpful and had the cars waiting for us. Bernard was excellent in finance and really enjoyed working with him. Overall, a good experience, great car and decent price. More

Had the best experience with the most friendly people ever in a dealership here. Highly recommend ever in a dealership here. Highly recommend More

Timely friendly responses in low key environment. Found what I was looking for without redirection to something else. Raquel followed through every step of the way. Financing presented multiple opt Found what I was looking for without redirection to something else. Raquel followed through every step of the way. Financing presented multiple options in a no pressure manner, and used the pre-qualification I brought with me rather than forcing something else. Overall a good 1st time experience with HPO. More

As a second time customer, I will say that Hampstead PreOwned has truly built themselves up to quite the empire within the last few years. They are an all-around excellent dealership and I would definit PreOwned has truly built themselves up to quite the empire within the last few years. They are an all-around excellent dealership and I would definitely buy a car from them again. Raquel, my salesperson, and Jason, my loan officer, are true professionals in their industry. I would like to give a bit of insight about their operations for anyone in the market. Please do not take this negatively, but as a heads up for anyone who does not know what to expect. Hampstead Pre Owned operates much like a restaurant. The sales people are helping multiple customers at once and there is an uneven ratio between sales people and loan officers. This does cause a bit of a wait between agreeing to purchase the vehicle and actually signing the loan paperwork and leaving with your keys. My total time at the dealership was three hours, with approximately two hours of me sitting by myself waiting in line for the loan officer. Keep this in mind when bringing your kids, or if you’re an adult who requires a fidget. Additionally, although Hampstead PreOwned does inspect their vehicles and make the necessary repairs, this may not be completed for the vehicle that you are looking at. Therefore, there is a good chance that you may not be able to leave the dealership with your selected vehicle same day so make sure you ask about that when you are setting up your test drive. Third, the online loan calculator is drastically inaccurate. I don’t know if it is outdated or what the problem could be, but I ended up paying almost double the monthly payment and double the interest rate of the information the online loan calculator gave me. Again, this is not intended negatively. Overall, this was a good experience and I would likely purchase from Hampstead PreOwned again. More

Just bought my fourth vehicle from HPO - have been very pleased with every one, but none more than this 2018 Honda CRV! Alan was professional, personable, and patient. I appreciate the low pressure environ pleased with every one, but none more than this 2018 Honda CRV! Alan was professional, personable, and patient. I appreciate the low pressure environment and selection of quality used vehicles. More