Hampstead Pre-Owned

I had a great experience purchasing a car at Hampstead Pre Owned . Alan and his assistant were courteous and very helpful as well as the staff from the finance department. Will definitely recommend this d Pre Owned . Alan and his assistant were courteous and very helpful as well as the staff from the finance department. Will definitely recommend this dealership to family and friends More

Raquel made my used car buying experience the smoothest I have ever had. I drove two hours to Hampstead Pre-Owned to purchase a real unicorn of a Ford Police Interceptor Utility to add to the fleet of securi have ever had. I drove two hours to Hampstead Pre-Owned to purchase a real unicorn of a Ford Police Interceptor Utility to add to the fleet of security vehicles for my Virginia-based company, so I am no stranger to buying used cars. This was my first time at Hampstead Pre-Owned. Firstly, Raquel was excellent; she was friendly, straightforward, and efficient. I would estimate the entire process from arrival (I was actually about an hour early) to the test drive to the time I was pulling out of the parking lot was about an hour. I did not have to wait on anything (they saw me right away even though I was very early to my appointment time), and the Hampstead staff moved through the sale with ease and purpose while maintaining exceptional customer service. The car itself was clean, serviced, and road-ready. This is precisely how buying a used car should be, and I will certainly be back should they ever get a hold of another used police vehicle. More

They were extremely friendly and helpful with the whole process and are more thank happy to work around my schedule process and are more thank happy to work around my schedule More

Alan is literally the Okay-est possibly the greatest car salesman in the world!!! He truly was a big help to me getting my first car! He worked with me and helped made it happen I am so thankful and gratefu salesman in the world!!! He truly was a big help to me getting my first car! He worked with me and helped made it happen I am so thankful and grateful for his service. He even got the car delivered to me at work so I will be driving home tonight!!! Thank you so much for excellent service you’ve been a huge help and I would also like to thank everyone at the dealership great service and I highly recommend you give them a call!!! Thanks again Alan!!! More

The service was great Sierra was a big help she was kind patient and made sure to check in on us while we waited for finance, overall, it was an amazing experience, and I was glad to have come out of it wit patient and made sure to check in on us while we waited for finance, overall, it was an amazing experience, and I was glad to have come out of it with a car from the dealership More

My experience working with Sierra and Dani was amazing. Amazing dealership to do business with! Amazing dealership to do business with! More

My salesperson Alan was excellent. I will say their cars are considerably nicer than the dealers I have visited along my search. Friendly, low-pressure atmosphere here, and Alan was pa I will say their cars are considerably nicer than the dealers I have visited along my search. Friendly, low-pressure atmosphere here, and Alan was patient with my daughter as we were interested in several cars. He cut no corners, was thorough and genuine. My daughter is super happy with her new car, and for the one paying the note, I can tell you their deals are unbeatable. Best pricing, best rate I could qualify for (checked with USAA and Navy Federal first, they blew them out of the water!) Jason did an excellent job in finance explaining available coverage options, and I felt guided, not forced, to make a decision. Top notch experience here! More

My salesperson Raquel was very helpful and pleasant very good experience... Hopefully when it's time to buy another car I will definitely go back good experience... Hopefully when it's time to buy another car I will definitely go back More

Working with Raquel was a pleasure. No pressure, easy transaction. Good experience all the way around. Great dealership No pressure, easy transaction. Good experience all the way around. Great dealership More

I was looking for a pre ownerd vehicle on the lot. I was looking for a car with low mileage and had my type of interest in vehicles. I was placed in the perfect car. I didn’t like the aftermarket exha I was looking for a car with low mileage and had my type of interest in vehicles. I was placed in the perfect car. I didn’t like the aftermarket exhaust that was on the car but Alan and the team had it replaced with a stock exhaust before I even left the dealership. It looked brand new being a used car and Alan took great care of me. He was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service. You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Alan and the team at Hamstead. More