Back

Hampstead Pre-Owned

Hampstead, MD

4.2
815 Reviews
Here at Hampstead Pre-Owned, we stand behind every car we sell. We also use real time market analysis to ensure that you never over pay for your car. All pre owned vehicles go through a rigorous 175 point inspection before being offered for sale. We do our very best to ensure our customers never get a bad vehicle, and if one happens to slip through the cracks, don't worry because we got your back! Honesty and integrity is what we do and our reputation is important. Thank you for considering Hampstead Pre-Owned for all of your automotive needs. Come and be part of the family.
Contact Dealership

1111 S Main St

Hampstead, MD

21074

Directions

By Type

Showing 815 reviews

August 12, 2025

Please read all the ONE star reviews before you go to the dealership. They are very deceptive and are not transparent. should you see a car that you can not live without then make sure you READ EVERY LINE of More

by f250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kiran Roka
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Hampstead Pre-Owned responded

Hi F250, We are sorry to hear about your experience and We strive to be as Transparent as possible, and all Car dealership does not include the Tax, tags, title, processing fee etc in the final price ,We are unable to find you in the system with the name and so i request you to please feel free to reach out to me at 4436054902, My Name is Kiran and I am the Customer Service Manager and I work directly with the Owner of the Company and I Promise you that i will work diligently to make things right for you

Aug 13, 2025 -

f250 responded

I’m not talking about tags, title, and sales tax. Everyone know that’s not included in the listing price but when the advertised price listed and the starting price on the contract is over 4,500 higher before all the other fees without explanation is not a way to conduct business or get good reviews. Not even mentioning the gap ins and warranty that wasn't even discussed before it was added to the contract.

Aug 13, 2025 -

Hampstead Pre-Owned responded

I am very sorry that i am unable to check any information without your information, so i request you to please call me , I cannot undo what has happened , but please trust me that i will work very hard to make things right for you. My Number is 4436054902

August 07, 2025

Was tricked into signing over my ev credit without being told that was going on More

by Jcoolade79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Birdsong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Hampstead Pre-Owned responded

Hi, we are sorry to hear about your experience. We value all our customers and want to ensure everyone has a positive experience with us and we clearly fell short and I request you to please feel free to reach out to me at 4436054902, so that we can make things right for you.

August 03, 2025

A big shout out to Hampstead Pre-Owned! !! We had a great experience while purchasing a Toyota Corolla yesterday. Alan , Buchi and the whole team involved were very professional and helpful. More

by Deniserhonda22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan
Sep 01, 2025 -

Hampstead Pre-Owned responded

Hi Deniser, we thank you so much for your kind words! We're thrilled to hear that you had a great experience purchasing your Toyota Corolla with Alan, Buchi, and the rest of the team. We strive to provide professional and helpful service, and it's rewarding to know we met your expectations. We appreciate your recommendation and hope to see you again!

July 22, 2025

Very deceptive and shady. Do not expect to see the same vehicles as posted on their website. We scheduled a test drive, drive 3 hours to get here and they say sorry it’s sold More

by Jorge.pina17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Birdsong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Hampstead Pre-Owned responded

Hi Jorge, We are Very sorry that its an unfortunate situation that the Car was sold few minutes before you could come, We have lots of customers come in to see the same car and we cannot determine until the customer finalize everything and this is not a common thing which happens every time and today was an exception and let me assure you that we do not follow or practices shady stuffs and in-fact we told you that the fact that it was sold not to sell you another car but let you know the actual truth.

July 16, 2025

After asking the sales lady for an explanation on a price discrepancy, she would not explain why the numbers would not match with what I wastold on my trade in. She came out wit a trade in deduction of $200 More

by soy_cojonu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Birdsong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Morelia Portillo
Jul 18, 2025 -

Hampstead Pre-Owned responded

Hey Soy, I'm sorry to hear that you had a negative experience and sincerely apologize for the inconvenience caused to you, your feedback is invaluable in helping us improve. My Name is Kiran and i am the customer Service Manager and i work directly with the owner of the Company for your Satisfaction and i request you to please give me an opportunity to at least hear and understand about your experience and Please feel free to reach out via text or call at 4436054902, so we can address your concerns directly and work towards a resolution.

June 29, 2025

Mo was great. She explained everything to me and help me purchase a vehicle. I recommend paying her a visit. More

by Minnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Birdsong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiran Roka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Hampstead Pre-Owned responded

Minnie, We really appreciate you for taking the time to write this review and give us 5 star and also highlighting MO efforts on how she explained everything and helped you on your Purchase.

June 26, 2025

Today I bought Toyota corolla 2021 and it’s really nice and I like the place as well . I recommend this place to buy used car . Servicing is out of 10 . More

by Kpanthi162
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morelia
Jun 27, 2025 -

Hampstead Pre-Owned responded

Hi Kpanthil62, Thank you so much for the time and effort taken to write this review and we really appreciate your recommendation,

June 24, 2025

This dealership could see my frustration after being shut down from so many others. Soon as I walked in the door I stated that I didn’t want to sit and if the deal couldn’t be done for the exact car we came More

by Misshampton26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Birdsong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiran Roka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Hampstead Pre-Owned responded

Miss Hampton, Thank you so much for your kind words , we really appreciate you for taking the time and effort to write this review and highlighting Kiran's efforts for making sure your daughter left with a car, We are happy that you have a Great experience and brought a Beautiful car.

May 21, 2025

Bought a car from Hampstead Preowned and after 2 and a half months and less than 3000 miles the alternator went bad. So don't believe the sales pitch that they go the whole car prior to the sale. Also, More

by Joppa1walsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Birdsong
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Hampstead Pre-Owned responded

Mr Walsh, We Sincerely apologize for the inconvenience caused to you due to this issue and I hope you understand that you brought a 2011 Toyota Avalon, Used it for 2 and a half months and when you had problem you did not reach out to us or gave us a fair opportunity to have a look at the car, but rather you took to the car of a another Dealership and got it fixed and reached out to us only to claim for the refund of the cost incurred and i am very sorry that we don't reimburse for works done by other shops or dealership as most dealership or Mechanics try to make money out of the Situation. I would still request you to please feel free to reach out to me @ 4436054902 if you want to discuss more about this.

May 21, 2025

I bought my 2021 LEXUS GX460 Premium from salesman Matt Price. Mr. Price is extremely professional and knowledgeable about the cars he sells. Mr. Price walked me through the steps needed for getting my veh More

by vaughn.bradley36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Birdsong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiran Roka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Price
Jun 02, 2025 -

Hampstead Pre-Owned responded

Hi Vaughn, Thank you so much for taking the time to write this review and we appreciate you for highlighting Matt Price for his Professional and Knowledge about cars and we are extremely proud that you are happy with the Service which was provided to you.

1
...