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Hamilton Volkswagen - Service Center

Hamilton Square, NJ

4.4
1,507 Reviews

1,507 Reviews of Hamilton Volkswagen - Service Center

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December 22, 2024

Everyone was friendly and knowledgeable and made the process an easy one , no complaints I would work with them again More

by SIMON1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Capriotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Brought my Cross Sport in for a recall repair. As promised they had a loaner ready and waiting. Then, the icing on the cake was when Mike called early in the afternoon to tell me that my car was More

by artrses
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Mike who took care of our maintenance service visit was very efficient, courteous & professional. I was so glad that I switched from a different location even though it’s 1/2 of the distance. VW can benefi More

by lzhang35485
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike and Jared (spelling?)
December 19, 2024

Ginny needs to learn customer service - it’s like she chooses everything possible to get under the clients skin. She got cussed out before it was my turn and I felt so bad so I thought I’d be extra respe More

by Lilijana J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ginny Polizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Ginny was accommodating and pleasant. She called to recommend some services while my car was in for a couple recalls but was zero pressure. She called promptly when my car was finished. More

by kenlecompte
Recommend Dealer
Yes
Employees Worked With
Ginny
December 19, 2024

The only negative thing I could say is that I was told my oil change would take an hour and it was an hour and 15 minutes. That's OK. Better done correctly and longer than quickly and incorrectly. More

by tew0359
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

The go to for service in the area. I go out of my way to get there because there is trust and I have lost that over the years with other dealerships in the south Jersey area. More

by santastef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

My service appointment went very smoothly. Ginny is amazing and very kind! Dealership was organized and clean. Thank you More

by Neil Reeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

I don’t have any problem with this dealership or the service department. They were extremely helpful during the buying process and whenever I brought the vehicle in they have been courteous and respectf More

by artrses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

I didn't purchase my car here but I've had my GTI (100k miles) serviced here for every service. Ginny and Michael were helpful and professional as always. I highly recommend this company. More

by gti_owner_325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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