Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hamilton Volkswagen
Hamilton Square, NJ
2,652 Reviews
We have been providing exceptional customer service for over 29 years. We are not your typical dealer and we are imbedded in close nit community. Good news travels fast and bad news travels faster. If you’ve been looking for a unique buying and servicing experience you found it! We have been voted #1 in customer satisfaction in sales and service 5 years in a row. Just look at our staff and their length of service. They build a relationship with our customer which endures throughout their ownership. We believe that employee satisfaction drives customer satisfaction. If you’re tired of being treated like a problem, come to Hamilton Volkswagen for the solution.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,652 reviews
November 27, 2024
It was very easy and convenient to make appointments , had my car serviced quickly and on my way with little hassle had my car serviced quickly and on my way with little hassle More
by wsdrake
Verified CustomerEmployees Worked With
November 25, 2024
Their website indicated one price for oil and filter change, the final costs was more then 2x by adding in diagonstic work on overall vehicle condition, which at other VW dealerships is NC. change, the final costs was more then 2x by adding in diagonstic work on overall vehicle condition, which at other VW dealerships is NC. More
by bpeplin
Employees Worked With
November 24, 2024
Excellent work ethics. The sales department is exceptionally good especially Morris. Keep up the good work. The sales department is exceptionally good especially Morris. Keep up the good work. More
by Mary.sedo67
Employees Worked With
November 22, 2024
The service department is subpar. They charge an exuberant amount for labor but do half the work. I got a half a tuneup but paid for full service, at their recommendation. Even the cu They charge an exuberant amount for labor but do half the work. I got a half a tuneup but paid for full service, at their recommendation. Even the customer service desk looked confused. I have no faith in this dealership for service outside of an oil change. Sadly they are the closest one around. More
by jasmin917404
November 19, 2024
Very nice people so sweet thank you very much and did a good job. fix it my car perfect thanks again. good job. fix it my car perfect thanks again. More
by yarajuok
November 18, 2024
I regret not reading the negative reviews about this dealership before bringing my car in for the 80,000-mile service. If I could rate them 0 stars, I would. I’ll never return. They quoted me over $2 dealership before bringing my car in for the 80,000-mile service. If I could rate them 0 stars, I would. I’ll never return. They quoted me over $2,000 for servicing my 6-year-old 2018 Atlas, with more than half of that cost attributed to labor. Their flat hourly labor rate is $159. I dropped off my car at 9:30 a.m., and by 3:15 p.m., they called to say it was ready for pickup. When I questioned the labor charge, they claimed they assigned an "Ace" technician who completed an 8-hour job quickly. However, I was still billed for the full 8 hours of labor. Are they seriously expecting me to believe that this "Ace" technician worked nonstop for 6 hours straight, skipping lunch and restroom breaks, to finish an 8-hour job early? This practice feels dishonest and exploitative. More
by susanmw2077
Employees Worked With
Jenni
November 14, 2024
Garbage place do not buy car from this dealer not response sevice center find better dealer not vw dealer response sevice center find better dealer not vw dealer More
by ashok612003
November 13, 2024
The staff are very caring and knowledgeable. I was treated with respect and courtesy. I’m very pleased with the car I bought. Price was good. I was treated with respect and courtesy. I’m very pleased with the car I bought. Price was good. More
by vilena2519
November 12, 2024
They were the easiest dealership I have ever worked with. I would highly recommend them. I would highly recommend them. More
by Lauriet
November 11, 2024
Top notch professional service. Went in with a muffler issue, they got me back on the road quickly within the hour. Went in with a muffler issue, they got me back on the road quickly within the hour. More
by VdubLove
Employees Worked With
