Hamilton Volkswagen

Switched prices on me several times. Gave me low prices that didn't include any destination, origination and other fees to look like a low price. Gave me an out the door price and then retracted it when I that didn't include any destination, origination and other fees to look like a low price. Gave me an out the door price and then retracted it when I agreed to price. More

Dealership goes out of its way to satisfy customers. They also educate clients with service clinics. Service techs are extremely well-trained and articulate. service issues are dealt with correctly the first also educate clients with service clinics. Service techs are extremely well-trained and articulate. service issues are dealt with correctly the first time. Car is ready when promised. Overall a very positive experience! More

It had become apparent that my previous vehicle was in need of replacement. It served me well for the past twelve years, but these are new times and require a new vehicle to see me through. I did m need of replacement. It served me well for the past twelve years, but these are new times and require a new vehicle to see me through. I did my research, I knew what I wanted. I just needed to find the best VW dealer and salesman for my needs. I was able to find everything I was looking for, the car I wanted, a knowledgeable salesman and the convenient location of VW Hamilton. I am very pleased with all aspects of the transaction and would highly recommend the combination of Craig Comfort and Hamilton VW. Enough typing for me, I’m taking my Jetta SportsWagon TDI out for a long drive…. More

Craig Comfort in one word – meritorious (I had to look that word up) For those of you not as brilliant as Craig, the definition of meritorious is “deserving reward or praise”. Other than that what else c that word up) For those of you not as brilliant as Craig, the definition of meritorious is “deserving reward or praise”. Other than that what else can I say about the guy that hasn’t already be said? He knows his cars, he knows how to treat his customers and he is great at removing license plates. I would strongly suggest that his dealership offer him a raise but based on the deal I struck up I don’t see that happening for him. Go see this guy and tell him Andy sent you!!! More

I walked into the dealership looking for a limited edition Beetle convertible. What I really wanted was a hard top convertible WITH a sunroof and a quiet ride with the top up or down. I didn't find edition Beetle convertible. What I really wanted was a hard top convertible WITH a sunroof and a quiet ride with the top up or down. I didn't find that in the New Beetle. Ready to walk out of the dealership without a purchase, that I really didn't need anyway, Craig Comfort, my salesman, asked me what I was looking for in a car. Long story short, he introduced me to the VW EOS. When I saw the hard top move in and out of position, well, that was enough for me. Then, I drove the car and it was everything I was seeking in a car. Fun, quiet on the road, good looking and within my price range. Sounds like a good catch, I know...the car I mean. The financing was a great deal. Craig worked the numbers with my trade-in and the bottom line price of the car. It was a no brainer. I was going home in a brand new beautiful car that was fun to drive and easy on the eyes. Working with Craig was a pleasure and he literally made it all happen. From a Beetle to an EOS...priceless. More

We were very hesitant to look at VW again for our next car since we were replacing a Jetta that had its share of repairs over the years of light use but we really like the style of the cars so we decided car since we were replacing a Jetta that had its share of repairs over the years of light use but we really like the style of the cars so we decided to just look. We were greeted by Craig Comfort once we arrived and right away we felt very comfortable with him. We had been through a bad experience with our last salesman at another dealership so Craig was a nice change. His selling style was exactly what we needed to help us make a decision that we would be happy with. He helped us feel more comfortable about venturing back to VW with his knowledge and honesty about the vehicles. He presented options and pricing that was straight forward with no tricks or games. Craig made the purchase of the car very easy for us and went out of his way to work with us on limited time considering we had to work around our childs schedule. We loved the no pressure sales that we experienced with working with Craig, that was the key of his success with us. I feel that working with Craig that we worked out the perfect deal. I left the purchase feeling that both parties walked away very satisfied with the final sale. I hope that people read this review and will come in to Hamilton VW and speak with Craig Comfort and walk away with the same satisified experience that we left with. More

Craig is most certainly an outgoing and persistent salesman. He approached my sale in friendly manner, seeming most concerned with understanding exactly what I wanted in a car. Despite my wonderful salesman. He approached my sale in friendly manner, seeming most concerned with understanding exactly what I wanted in a car. Despite my wonderful price on the car however, the overall process turned out to be somewhat stressful. I suppose I felt blindsighted when I learned that the delivery of my car was achieved by driving it to my dealership and was even more caught offguard to learn the mechanics who do the Pre-delivery Inspection took my car for a joyride to purchase their greasy lunch. As any customer would likely be, I was insulted and upset. However, Craig maintained a level of professionalism and understanding during the experience that was integral in resolving such issues and restoring my comfort in pursuing the deal. More

Craig did a fabulous job locating the exact car I was looking for. The dealership went out of its way to make me feel comfortable and to work with me while I was selling my previous car. They did not u looking for. The dealership went out of its way to make me feel comfortable and to work with me while I was selling my previous car. They did not use high pressure, but spent their time speaking to my wife and I about the quality of the car and the value of the TDI. When I received the car, Craig spent 45 inutes going over all the features and making sure that everything worked and that I knew how to use them. I will definitely recommend the dealership and Craig to purchase your next car. More

This was my first experience with purchasing a car from a dealership. I felt very comfortable and confident that I was going to walk away feeling good about my transaction. Craig was incredibly helpful and I dealership. I felt very comfortable and confident that I was going to walk away feeling good about my transaction. Craig was incredibly helpful and I would definitely recommend Hamilton VW and Craig to anyone looking to purchase a car. More

I was in the market for a 2009 VW Passat. I started the process online by requesting several quotes from VW dealers in my area. Craig was very responsive and immediately offered a great price, better than process online by requesting several quotes from VW dealers in my area. Craig was very responsive and immediately offered a great price, better than the others. So I decided to go for a visit. The dealership was very nice, laid-back and casual. Craig is definitely a VW enthusiast, he is very knowledgeable about the cars, and was very helpful. He truly wanted to sell me the right car for me, not just make a sale. As matter of fact he talked me out of the first car I wanted and into a car that had less options. He recognized that I shouldn't purchase rear side airbags since I have small children. I appreciated that very much!! It was more like talking with another VW guy than a salesman. I've found that many salespeople don't care to know their product line nor seem to care about their customers. Not the case with Craig! It was a pleasure. No hassles, stress free! More