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Hamilton Volkswagen
Hamilton Square, NJ
2,854 Reviews
We have been providing exceptional customer service for over 29 years. We are not your typical dealer and we are imbedded in close nit community. Good news travels fast and bad news travels faster. If you’ve been looking for a unique buying and servicing experience you found it! We have been voted #1 in customer satisfaction in sales and service 5 years in a row. Just look at our staff and their length of service. They build a relationship with our customer which endures throughout their ownership. We believe that employee satisfaction drives customer satisfaction. If you’re tired of being treated like a problem, come to Hamilton Volkswagen for the solution.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,854 reviews
October 09, 2025
Always get great service from Hamilton Volkswagen. Keep me informed of progress and what I need to do to best keep my car running well. Keep me informed of progress and what I need to do to best keep my car running well. More
by DOROTHY4
Verified CustomerEmployees Worked With
October 09, 2025
The service department is top notch! Great commitment to customer satisfaction! Will go back again Great commitment to customer satisfaction! Will go back again More
by Mfaretty
October 09, 2025
Rich was a pleasure to work with. He was very knowledgeable and patient. I felt appreciated. He was very knowledgeable and patient. I felt appreciated. More
by danjawn
October 08, 2025
Once again, Hamilton Volkswagon provided excellent service in time for me to get on the road in the morning service in time for me to get on the road in the morning More
by Joe
October 08, 2025
One of the best service departments of any VW ever. They always do great work, fairly priced. They always do great work, fairly priced. More
by Jay
Employees Worked With
October 03, 2025
Super easy to schedule appointment online. Quick and friendly service. Highly recommend this Hamilton dealership. Quick and friendly service. Highly recommend this Hamilton dealership. More
by katie.silpe
October 01, 2025
Horrible customer service in the service dapartment. Was told to bring in my car for a warranty on rotors and brakes last time I received an oil change before it got to 24k. Up front was told if it is n Was told to bring in my car for a warranty on rotors and brakes last time I received an oil change before it got to 24k. Up front was told if it is not covered by the warranty it would be $568. Pricey but reasonable for a dealership. Brought it in at 8AM. Called and texted the number around 12. No answer. Called again around 3 and was told it was not done yet and they could not give me an estimate of when it would be or any further details. Come 4:20 I received a call (I was told they leave at 5) my car still is not done. Went in to follow up and I am was argued with about the warranty. Now I completely understood the warranty. I was upset with the lack of customer service all around. When all is said and done it ended up being over $700 but dont worry, they gave me a $200 discount to get my back down to the original $500 price point. Frustrating beyond belief. And now instead of taking my car 5 mins away for service, I will happily drive over to Princeton or down to Burlington. More
by morganr5413
September 30, 2025
The service team at Hamilton Volkswagen have serviced my Beetles since 2010. They’ve always taken great care of my cars. Ginny in the service department and the rest of the staff are just amazing. Beetles since 2010. They’ve always taken great care of my cars. Ginny in the service department and the rest of the staff are just amazing. More
by LADYJOYBAILEY
Employees Worked With
September 30, 2025
Thank you for quick appointment for oil change. I only waited at dealership for 30 minutes. I only waited at dealership for 30 minutes. More
by sharon.haydu
