
Hamilton Nissan
Hagerstown, MD
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Family Why 5 stars that's easy. My family has bought many vehicles from the Hamilton's for the past 30 plus years and Never had a bad experience ever! That' Why 5 stars that's easy. My family has bought many vehicles from the Hamilton's for the past 30 plus years and Never had a bad experience ever! That's why they make the difference in a car purchase they go the extra mile. More
2010 Ford Explorer Sport Trac Adrenalin Just purchased a preowned 2010 Sport Trac Adrenalin. Been looking for one for over 6 months and found one at Hamilton Nissan. It took us an hour and a Just purchased a preowned 2010 Sport Trac Adrenalin. Been looking for one for over 6 months and found one at Hamilton Nissan. It took us an hour and a half to drive there, but well worth the drive. The salesman, Ryan Staup, was great. No high pressure sales tactics. Very personable, knowledgeable. Everyone from Fern ( internet sales), to Dustin (finance), were fantastic. Even the sales manager, James Anderson, offered us a prepaid gas card for driving all the way from Woodbridge, Va. I would highly recommend Hamilton Nissan to anyone looking for a new vehicle or a used one. So much different from the last placed I dealt with in Woocbridge, Va. A Dodge dealer on Rt.1 was horrible. Go to Hamilton Nissan and ask for Ryan Staup. You won't regret it. Thanks. More
deer damage to drive side front bumper Did a great job on the repair, looked really nice. Would recommend to someone else for repairs. Thank you for your service a job well done. Did a great job on the repair, looked really nice. Would recommend to someone else for repairs. Thank you for your service a job well done. More
sales Ryan Just bought a titan the sales man was great. He took the time to listen And cared about my needs He took time with me with the new truck made sure I w Just bought a titan the sales man was great. He took the time to listen And cared about my needs He took time with me with the new truck made sure I was ok with all of the new things in it, He was fantastic! Gary Coulter More
Great customer service I took my Rogue in for a oil change and as usual was treated very kind. The staff is very friendly and courteous. Fast today too! My service man I took my Rogue in for a oil change and as usual was treated very kind. The staff is very friendly and courteous. Fast today too! My service man is awesome too! More
accident repair and 3 Nissan recalls At the beginning I was pleased with how things were being handled. The accident repairs were fixed quickly. Two of the three recalls were done effic At the beginning I was pleased with how things were being handled. The accident repairs were fixed quickly. Two of the three recalls were done efficiently. the third was on hold due to having to wait on parts through no fault of Nissan. I was given a nice rental at no charge to me. the SUV was difficult to get into as I am handicapped but it was all they had on the lot. Things went down hill fast. First I get a phone call with an estimate of repair costs for stuff my car needed that had nothing to do with the recall or with the accident. OUTRAGEOUSLY high cost and some of it unnecessary. My moneytree is dead so I denied having more work done. When I came to pick up my car after I was called and told it was ready and I told them what time I would be there and it was approved, everything went from bad to worse!! I STOOD for 45 minutes. I was not offered a chair or to sit in the waiting room. I stood taking turns leaning on my cane and leaning on the desk in the garage - heat blasts and cold blasts each time the doors were opened. No one could find my car!!! I was shuffled to 3 different people each one wanting to push me aside for whatever their reason. I was made to feel as if I did not matter More
Amazing as always! Ed was great! He was friendly, and thorough with what needed done and called immediately to set up pick up and review! Glad to be a loyal customer o Ed was great! He was friendly, and thorough with what needed done and called immediately to set up pick up and review! Glad to be a loyal customer of Hamilton. Mike Ramarge More
Timely service In and out within 40 minutes for an oil change and tire rotation. Car also vacuumed and washed. Was pleasantly surprised because I was told that the w In and out within 40 minutes for an oil change and tire rotation. Car also vacuumed and washed. Was pleasantly surprised because I was told that the wait would be an hour. More
Not at Fault Accident Car Repair The Collision Center was very professional, always prompt with scheduled appointments and the follow up on the status of the work being performed was The Collision Center was very professional, always prompt with scheduled appointments and the follow up on the status of the work being performed was outstanding. Thank you for making this a painless process! More
Comparision I visited Nissan Hamilton and Chevrolet Hoffman the day a bought my Nissan Rogue. Hoffman offered a big deal with big shot salesman that they brought I visited Nissan Hamilton and Chevrolet Hoffman the day a bought my Nissan Rogue. Hoffman offered a big deal with big shot salesman that they brought in. They were pushy, asking the questions they wanted answered and not answered mine. Brandon Dehaven at Nissan Hamilton gave me all the information and options. His no pressure (no selling sales) is what I needed. I'm happy with my purchase and all the friendly people at Hamilton Nissan. More