Hamilton Mazda

We rated Hamilton Mazda highly because of previous service to our 1991 Protege, and currently because of the wonderful salesperson, Brian Harris, who worked closely with us on the purchase of our new service to our 1991 Protege, and currently because of the wonderful salesperson, Brian Harris, who worked closely with us on the purchase of our new CX-7. Brian was very helpful, providing information and explaining the features of the CX-7. Brian was informative, understanding and never high pressuring. More

I would sum up my experience as straight forward and pleasant. Ask for Marlon. He is very professional - tells you what you need to know and is helpful without being high pressure. Both he and the pleasant. Ask for Marlon. He is very professional - tells you what you need to know and is helpful without being high pressure. Both he and the Sales Manager Mitch are very open to working a deal, and it does seem that they will not be beat on price. Marlon had great follow up before the sale - he stays in touch but not in a pushy way. Mitch also is very helpful and has a geniune focus on customer service. I did shop around but came back to Marlon because of how he treated us - plus they worked a good deal. Don Calilap did a great job with our financing - very clear and very professional. A few of my coworkers also shopped for Mazda's last month - we've compared notes and all highly recommend this dealership. The focus on the customer continued after the sale - when I called with questions on the car or options these were promptly followed up and with the same great service. I'll go back again and am passing on that this is the place to go to close once you have shopped around. The service team seems great as well - this is my first Mazda and will be using them for care of the car. More

This dealership is excellent. Frank quoted me a competitive price via email. He answered all of my questions honestly and in a timely manner. I never received the obnoxious hard press from anyone competitive price via email. He answered all of my questions honestly and in a timely manner. I never received the obnoxious hard press from anyone at this dealership as we researched our car. After exhaustive research, Frank had one of the best quotes so we visited the dealership. We had never imagined an honest car salesman, but Frank was it! Never a lie from him. He came down a bit more on the price and threw in some extras and we bought the car. Frank promised us he would treat us honestly and fairly throughout, and though we didn't believe him, he proved himself right! We had our first positive car buying experience! I am still a bit stunned, but wanted to encourage anyone looking for a mazda to visit this dealership and to work with Frank. I will definitely look to this dealership first whenever I am in the market for a mazda. Oh, and Frank called a couple of days later to thank us and to check on the car. Amazing. More

My experience with Hamilton Mazda has been nothing short of excellent. After requesting quotations from our local Mazda dealership in Burlington County, I had finally given up after not receiving return of excellent. After requesting quotations from our local Mazda dealership in Burlington County, I had finally given up after not receiving return calls. It’s very frustrating when you know specifically what you are looking for, ready to make a purchase, and no one seems motivated enough to follow-up. For me, it was a bad indicator right from the start. I then decided to expand my scope of locating the Mazda3 Grand Tour model to other dealerships. This time, I did my homework and was impressed with the customer reviews I had read concerning the customer experience with Hamilton Mazda. I called Hamilton Mazda and instantly spoke with Marlon Lising, Sales Consultant. He was polite, enthused and returned my calls within minutes. No doubt, buying a vehicle is stressful for any consumer. Marlon not only returned my phone calls responsively, he also was able to quickly provide an excellent quotation and located the specific vehicle in less than a week. OK, well that’s only one employee, right? Marlon then introduced me to his Sales Manager, Mitchell Selsky. Mitch was also courteous, enthusiastic and provided an excellent offer on my trade-in. In my past experiences in car purchases, if you’ve successfully gotten to this point, things can suddenly go tragically wrong with the last phase….discussions with the Finance Manager. My past experiences with Finance Managers are similar to those of approaching a dog for the first time. You naturally want to reach out and pet the animal, but past experiences from being bit tell you to be leery and keep your distance. However, my experience with Hamilton Mazda’s Finance Manager, John Caines, was quite different from my previous experiences. From our discussion, I gained the last bit of trust that I needed to make me as a consumer comfortable and confident with this sale. John took the time to well explain the various warranty programs, without the fear tactics and “what if” scenarios. The itemized billing was straight forward, without any hidden malarkey that I’ve witnessed in past car purchases. While I would like to think that I am a trusting individual, the fact is trust is earned, not a “given”. From the interactions I’ve had with the above mentioned employees, Hamilton Mazda has earned my trust and made this car purchase a positive experience. Thank you Marlon for making this happen, and thanks to all at Hamilton Mazda for the excellent customer experience with my new car purchase. More

Mike, the mechanic, took care of a noise issue that another dealership (where I bought the car) was unable or unwilling to remedy. He took the time to drive with me until we heard the noise and was ve another dealership (where I bought the car) was unable or unwilling to remedy. He took the time to drive with me until we heard the noise and was very friendly during the short trip. He explained to me what he thought it was, without being condescending, and was obviously genuinely concerned with taking care of the issue. More

I have taken my 2008 Mazda 3 for sevice maintenance to Hamilton Mazda since I purchased my vehicle in northern N.J. I have been completely satisfied with every service. All the staff are extremely helpf Hamilton Mazda since I purchased my vehicle in northern N.J. I have been completely satisfied with every service. All the staff are extremely helpful and attentive. I met Samal recently at the customer service event, and he was very nice and informative. I have dealth with Felipe many times throughout my services and he is always very conscientious. More

I cannot say enough wonderful things about the experience of buying my new car today (well really for the last week while I had been working out this deal over email with them). I stated talking to Frank the of buying my new car today (well really for the last week while I had been working out this deal over email with them). I stated talking to Frank the Internet sales manager. I got an amazing deal on the car I wanted. They found what I wanted and brought it in from another dealer. I had been emailing with 10 different dealers almost all could not come close to this price or if they said they could they would not put it in writing. I had one dealer even tell me there was no way I could be getting this price and that I was going to screwed once I went to pick up/ buy the car. Not the case at!! Everything was great all the numbers were as we had emailed about and no bogus fees not that I was expecting it but I know some dealerships like the play the game and have no problem trying to screw people over. Everyone was very friendly and seemed to have a sense of humor. I watched a few of the sales people deal with customers they were not pushy or overbearing as most are. It was a pleasure to buy my car from them. I live in NY and the trip was well worth it in many ways the price & the customer service. My car buying experience is how everyone’s car buying experience should be, wonderful! More

I had some questions about recent service and the Manager handled it in a quick professional manner to my satisfaction. Since I purchased my 2003 Mazda MPV I have always returned to Hamilton Mazda for servic handled it in a quick professional manner to my satisfaction. Since I purchased my 2003 Mazda MPV I have always returned to Hamilton Mazda for service and they continue to show me why they want to keep me as a customer. I am convinced that while there is a tendency to think that dealers are more expensive for service issues, Hamilton Mazda has proven to me they have my service interest in mind when working on my vehicle. More

I brought my vehicle in for some maintenance service recently, oil change, tire rotation, air filter and transmission flush. I waited at the dealer while my vehicle was being worked on, the waiting room recently, oil change, tire rotation, air filter and transmission flush. I waited at the dealer while my vehicle was being worked on, the waiting room has a nice t.v. to watch and they offer coffee for the customers. The service manager Felipe was very nice and explained everything that they did to my vehicle, they also performed a full inspection to ensure my vehicle is in good condition. Overall, it was a good experience and I would definitely recommend this dealer for service. I will be bringing all of my family's cars to this dealer, they work on all makes and models. More

Recently, I needed to buy a second car for my family. We're on a tight budget, living on a single income, and are price sensitive. I contacted about 10 Mazda dealers in north/central NJ in order to get We're on a tight budget, living on a single income, and are price sensitive. I contacted about 10 Mazda dealers in north/central NJ in order to get a good price on a basic 2008 Mazda5 Sport. The professionalism, courtesy, and flexibility at Hamilton Mazda made this purchasing process the best buying experience of my life (this is the 6th car that I've bought). Our sales consultant, Scott Dalton, went above and beyond to help us get the best price, which was as good as or better than any other dealership in NJ. Further, he personally delivered the model that we wanted (the one with fewest options possible) from PA to the dealership in Hamilton, NJ. Everyone at the dealership was friendly and helpful, and no extra or hidden fees were added to the cost of the car. The detailing of the car was immaculate and Mr. Dalton gave a detailed explanation of the car and its features. I would not hesitate to buy from them again and happily recommend the dealership to others. More