Hamilton Mazda

A pleasant buying experience Everything about my car buying experience at Hamilton Mazda was pleasant. My sales consultant, Brian Harris, was friendly, helpful, and accommodating. Everything about my car buying experience at Hamilton Mazda was pleasant. My sales consultant, Brian Harris, was friendly, helpful, and accommodating. He took his time, answered all of my questions, showed me car styles and colors, yet never made me feel rushed. I never felt like I was wasting his time which I have felt at other car dealers. When I switched to the finance department I sat with business manager Don Calilap. It was a very similar experience. He was very friendly and patient. He went over everything in great detail, explained all of the options for financing and other services offered. I never felt pressured to purchase anything I was not interested in. I felt that I received a good deal on the new car (Mazda 3) and my trade in. I will definitely recommend this dealership to my friends and family. More

Dread Turned To Happiness We dreaded the new car buying experience as most past interactions with dealerships had been, well, not so pleasant. I never understood why car sales We dreaded the new car buying experience as most past interactions with dealerships had been, well, not so pleasant. I never understood why car sales persons come on so strong when it is such a turn off. Today, there are so many different buying options that it does not serve a dealership well to expect sales persons to pounce on their prey. Right before we purchased our vehicle from Hamilton Mazda, I emailed a different dealership to ask one simple question which turned into a struggle to get the answer--that was followed by sending me several emails which was just annoying. I would not have shopped there even if they were the only dealership with the car we wanted. Then, we dealt with Marlon at Hamilton Mazda. Every question we asked was knowlegeably answered--his customer service was excellent. It made the buying experience pleasurable. Coupled with the professional service from Don in Finance, we were on our way with a new car and smiles on our faces. Thus, we will always recommend this dealership!!! More

Great experience. We had picked a car that needed to be obtained from another dealer. The car sent by the other dealer had issues and we did not want the car. Neal and Mitch worked to get another car for obtained from another dealer. The car sent by the other dealer had issues and we did not want the car. Neal and Mitch worked to get another car for us from another dealer. We were not pressured to take the original car; they understood first impressions are everything. I received a call the next day and was told the new car was found and delivered to their dealership. The way they handled themselves when we rejected the first car allowed us to see their outstanding customer service. I would definitely recommend Neal and the staff at Hamilton Mazda. More

My experience at Mazda Hamilton was nothing short then great, the team there is extremely helpful,and more specifically my salesman Brian Harris was a great help, he was professional, friendly and easygoi great, the team there is extremely helpful,and more specifically my salesman Brian Harris was a great help, he was professional, friendly and easygoing. At no time did I feel rushed or pushed into a buy, we were able to go at a comfortable pace and when things looked to be out of reach Brian helped make it happen. over all my experience at Mazda was a great one, i love my new Mazda 6 and i would highly recommend it to any new buyers, id also highly recommend purchasing it at Hamilton Mazda! More

Last week I just picked up my new Mazda CX5 from Hamilton Mazda and I absolutely love it! I was in the market to buy a new car, specifically an SUV, so I did a lot of research. I typically am a Honda perso Mazda and I absolutely love it! I was in the market to buy a new car, specifically an SUV, so I did a lot of research. I typically am a Honda person and have only owned Honda's...until I saw the CX5- what an amazing car!!! I went to Hamilton Mazda and was greeted by Marlon Lising. I was extremely impressed with the professionalism exerted by Marlon from the minute I walked into the dealership. I did not feel pressured or uneasy during my entire car buying experience with him. Marlon was very knowledgeable on all aspects of the vehicle inside and out. He was able to answer all my questions thoroughly and even took time to show me all the various features of the car. His expertise on the Mazda brand reinforced my confidence that I was buying a great car. Marlon was also available to answer any questions that I had outside of working hours as well as on Sundays, which I found to be extraordinary customer service. Don, the Finance Manager, reviewed all the final paperwork with me. Again, i did not feel pressured to buy anything that I did not want. Instead, Don took his time in explaining all my options and made suggestions on what items would be attractive to me based on my personal situation. Mitch, the General Manager was especially friendly and congratulated me on my new car and ensured that all my questions were answered. I cannot recommend Hamilton Mazda enough, especially emphasizing the superior customer service from my sales representative, Marlon Lising. He encompasses all great qualities that a salesman should possess and is exceptionally well learned on the Mazda brand. Marlon is friendly, honest and diligent and I will most definitely buy a car from him again. I have several friends and family members that are in the market to buy a car and I am sending them directly to Marlon! The ambiance at Hamilton Mazda is like no other. They have a great team of individuals employed at this dealership that truly epitomize how all dealerships should operate. The pressure and stress-free environment made my car buying experience an invaluable one! More

Have bought two cars from Frank and have had other people buy cars there. Cannot recommend highly enough. No games. One price, always great. In and out in minutes. Have stayed in touch with Frank for years a buy cars there. Cannot recommend highly enough. No games. One price, always great. In and out in minutes. Have stayed in touch with Frank for years and will without question by my next car from him. More

As soon as I met Mr. Harris, I knew we were at the right dealership. There was not pressure because we had done our homework. Besides, the car sells itself! Everyone was pleasant and put me at ease. If y dealership. There was not pressure because we had done our homework. Besides, the car sells itself! Everyone was pleasant and put me at ease. If you have are looking for an awesome buying experience, look no further than this dealer. I am very happy, More

I've been to a lot of dealerships and Hamilton Mazda is by far the most comfortable, low stress dealership to work with. This is actually the second vehicle we bought from Neal; my wife recognized him r is by far the most comfortable, low stress dealership to work with. This is actually the second vehicle we bought from Neal; my wife recognized him right away even though it's been at least 6 years since we've seen him. Salesmen we've dealt with at OTHER dealerships will talk your ears off about why their brands blinker bulbs are superior, how their vehicles actually levitate while on the highway to reduce gas mileage, and they'll be sure to poke and prod at the wrong times with those uncomfortable questions you know they're using to gauge how deep you're willing to dig into your pockets. Not Neal and not at Hamilton Mazda... he stuck to the facts, explained the benefits of the vehicle we were looking at compared to the competitors based on our "needs" that we discussed, and was overall very pleasant to deal with. Want a test drive? Sure, here are the keys "go have fun". Don't have the right color on the lot? "hold on we'll check local inventory and help get you in the right vehicle if that's what it takes". And when it comes time to talk about price & financing, they're as straight forward as any sales team i've ever met..... talking numbers doesn't feel like you're trying to figure out a magicians card tricks. Nothing up their sleeves, just looking to sell you a car, not a car with an ulcer on the side. If put on the spot and had to come up with one idea that would have made this buying experience better.... I'd say the only thing they need at Hamilton Mazda is a full service bar; so I could buy those guys a beer after signing the paperwork (and have my designated driver wife drive me home of course!) Thanks again guys -Matt & Serena More

After some visits to numerous dealerships around the area, I became quite hesitant to buy a car. I hate being pressured to buy such a high priced item. I was very surprised after my first visit to H area, I became quite hesitant to buy a car. I hate being pressured to buy such a high priced item. I was very surprised after my first visit to Hamilton Mazda. I found the exact model I wanted and we discussed purchasing. However a week later, I was still indecisive. I was shocked when Brian called only once to see if I was still interested. He didn't harass me and remained patient the entire time. I decided I wanted to make the purchase and came back to see Brian. He helped me get a great deal on my CX-5 Touring and I couldn't be happier with how straightforward the whole process was. (I must mention here that finance was also great) I can't thank Brian enough for being so incredibly patient. This having been my first car purchase, I questioned every little thing, but he handled my million and one questions with a smile. I couldn't be more grateful for the peace of mind that came with my purchase. There were no surprises and I have no regrets... oh and loving my new ride :-) More

Brian Harris did a wonderful job in helping me find the 2013 CX 9 Grand Touring that I wanted. He listened to what I wanted and didn't want in a suv. He didn't try to push anything on me. Since it was the 2013 CX 9 Grand Touring that I wanted. He listened to what I wanted and didn't want in a suv. He didn't try to push anything on me. Since it was the end of 2013, the dealership didn't have any more CX 9' s left. Brian checked around at other dealers. He kept in contact with me to let me know of any progress. He found me a Black 2013 CX 9 Grand Touring. He gave me an excellent price. Brian called me to see how I was doing with my new suv. I told him "Just Fine". Brian Harris was very easy to work with. The finance manager, Don Calilap also did a wonderful job in getting me an excellent rate with the bank. Don took time to explain each page of paper work. He also was not pushy. More