Hamilton Mazda

I've been to a lot of dealerships and Hamilton Mazda is by far the most comfortable, low stress dealership to work with. This is actually the second vehicle we bought from Neal; my wife recognized him r is by far the most comfortable, low stress dealership to work with. This is actually the second vehicle we bought from Neal; my wife recognized him right away even though it's been at least 6 years since we've seen him. Salesmen we've dealt with at OTHER dealerships will talk your ears off about why their brands blinker bulbs are superior, how their vehicles actually levitate while on the highway to reduce gas mileage, and they'll be sure to poke and prod at the wrong times with those uncomfortable questions you know they're using to gauge how deep you're willing to dig into your pockets. Not Neal and not at Hamilton Mazda... he stuck to the facts, explained the benefits of the vehicle we were looking at compared to the competitors based on our "needs" that we discussed, and was overall very pleasant to deal with. Want a test drive? Sure, here are the keys "go have fun". Don't have the right color on the lot? "hold on we'll check local inventory and help get you in the right vehicle if that's what it takes". And when it comes time to talk about price & financing, they're as straight forward as any sales team i've ever met..... talking numbers doesn't feel like you're trying to figure out a magicians card tricks. Nothing up their sleeves, just looking to sell you a car, not a car with an ulcer on the side. If put on the spot and had to come up with one idea that would have made this buying experience better.... I'd say the only thing they need at Hamilton Mazda is a full service bar; so I could buy those guys a beer after signing the paperwork (and have my designated driver wife drive me home of course!) Thanks again guys -Matt & Serena More

After some visits to numerous dealerships around the area, I became quite hesitant to buy a car. I hate being pressured to buy such a high priced item. I was very surprised after my first visit to H area, I became quite hesitant to buy a car. I hate being pressured to buy such a high priced item. I was very surprised after my first visit to Hamilton Mazda. I found the exact model I wanted and we discussed purchasing. However a week later, I was still indecisive. I was shocked when Brian called only once to see if I was still interested. He didn't harass me and remained patient the entire time. I decided I wanted to make the purchase and came back to see Brian. He helped me get a great deal on my CX-5 Touring and I couldn't be happier with how straightforward the whole process was. (I must mention here that finance was also great) I can't thank Brian enough for being so incredibly patient. This having been my first car purchase, I questioned every little thing, but he handled my million and one questions with a smile. I couldn't be more grateful for the peace of mind that came with my purchase. There were no surprises and I have no regrets... oh and loving my new ride :-) More

Brian Harris did a wonderful job in helping me find the 2013 CX 9 Grand Touring that I wanted. He listened to what I wanted and didn't want in a suv. He didn't try to push anything on me. Since it was the 2013 CX 9 Grand Touring that I wanted. He listened to what I wanted and didn't want in a suv. He didn't try to push anything on me. Since it was the end of 2013, the dealership didn't have any more CX 9' s left. Brian checked around at other dealers. He kept in contact with me to let me know of any progress. He found me a Black 2013 CX 9 Grand Touring. He gave me an excellent price. Brian called me to see how I was doing with my new suv. I told him "Just Fine". Brian Harris was very easy to work with. The finance manager, Don Calilap also did a wonderful job in getting me an excellent rate with the bank. Don took time to explain each page of paper work. He also was not pushy. More

I'm giving Hamilton Imports a positive rating because they make it a point to model quality customer service, from top to bottom. I'd be happy to recommend them. they make it a point to model quality customer service, from top to bottom. I'd be happy to recommend them. More

After shopping around for dealers online through dealer rater and visiting their websites, I sent out some test drive/quote requests for a new 2014 Mazda 3 sedan. I did not immediately visit Hamilton Mazda rater and visiting their websites, I sent out some test drive/quote requests for a new 2014 Mazda 3 sedan. I did not immediately visit Hamilton Mazda (though they did respond promptly to my requests), mainly due to the fact that no sedan models that I was interested in were available to test drive. Other dealers were attempting to get me in the door by saying they had them readily available, though I knew this not to be true. A month or so went by since those initial requests, but Ronnie kept in touch with me through periodic e-mails to see if I was still interested in pursuing a Mazda for my next car. I told him I was and was waiting for a specific sedan trim levels to to come in before I visited for a test drive. As soon as the models I wanted to see were offloaded from the truck and prepped, Ronnie contacted me to let me know that he had them waiting and ready for a test drive. We scheduled a drive, but I had to cancel for another obligation. Later that week, I contacted Hamilton's online chat service to ask a question about some of the new accessories I saw in the sales brochure for the Mazda 3. Neal was the representative I spoke with, and he was very helpful and polite. I called him to discuss my inquiry further, and he was able to quickly and accurately tell me the answers to my questions after speaking with Hamilton's parts representative. He invited me in to test drive the cars that Ronnie and I previously discussed, so I decided to come in after work that day. Shortly after my arrival, I met with Neal who greeted me with a professional and friendly manner and showed me the 2 models (all setup and ready to go out front) that I had asked about. He took my driver's license to make a copy, grabbed the keys, and showed me around the cars. He turned one on and showed me some of the features with the command media system and then said the cars were mine to take out for a drive on my own. I wasn't expecting a solo test drive, but he told me a good route to take them on and to bring them back when I was done. No time limit, no restrictions. Just me and the cars. I drove the first model and came back about 15 minutes later. He tossed me the keys to the 2nd model and off I went again! I spent more time with the 2nd model as this was the one I was seriously interested in. Upon my return, he asked what I thought and was happy to answer any of my extra questions. I checked out the rest of the car (trunk, rear seats, etc.) before walking inside to talk about the ordering process. Neal knew I wasn't ready to purchase yet from our discussion over the phone (I'm in the process of saving up my down payment), so he just told me what the next steps would be when I was ready to place an order/make a purchase. ZERO pressure to try to obtain my business unlike some other dealers I had visited previously. I asked about the benefits of purchasing through Hamilton and what kind of price point they sell their cars at. I left feeling very excited about the new 2014 Mazda 3 and have decided it's the car I will purchase. Ronnie and Neal helped to make the experience of test driving it and answering my questions about the car a joy and hassle free. I definitely recommend them for a no non-sense enjoyable car shopping experience! More

Traveled an hour to buy a used Infiniti G37. I searched the internet prior to buying and their price was very competitive. There was no scams like other dealers who add bogus costs to the internet advertis the internet prior to buying and their price was very competitive. There was no scams like other dealers who add bogus costs to the internet advertised price. Neal, my salesperson, was very easy to work with and even contact the previous owner of the G37 to track down the second keyless ignition / entry key. I was very pleased with the customer care after the purchase. Neal followed through on promises that he made during the purchase. Too often other dealers forget your name after they have your money. I'd recommend this dealer to anyone considering an automobile purchase. More

I can't say enough positive things about my experience with the Hamilton Mazda dealership, particularly Sales Consultant Brian Harris and Sales Manager Mitch Selsky. First of all, I live in experience with the Hamilton Mazda dealership, particularly Sales Consultant Brian Harris and Sales Manager Mitch Selsky. First of all, I live in Delaware, about 1 hour from Hamilton, and was a little hesitant about purchasing my next vehicle from a New Jersey dealership, so far away from my home. I had been searching for just the right Mazda CX-7, and it looked like Hamilton had a strong contender...2011, certified, low mileage, loaded, clean-looking. I contacted them via their website, and Brian Harris called me back within minutes. That was an impressive first impression. I drove out the next day, met Brian, who was personable, professional, experienced and knowledgeable...a perfect combination. He understood what I was looking for, that I drove some distance to get there, and that I didn't want to spend more time than necessary. I took it for a spin...liked it a lot. Exactly as described. We discussed price, and reached agreement pretty quickly. I left a deposit, and Brian kept in touch over the next couple of days, making sure all was ready when I came back to make final payment and take delivery. The car was clean, perfect, and ready when Brian said it would be. Checking out was efficient and painless. We also kept in touch over the next few weeks, as the registration process in Delaware is a bit different from New Jersey. Brian was willing to do whatever was necessary to expedite the process, and ensure my temp tags didn't expire before I had my Delaware plates in hand. Many thanks to Brian and Mitch for giving me one of the best car buying experiences I've ever had. Even though I live out of state, I would seriously consider going out of my way to do business with them again. Thank you!!! More

After holding on to my old Ford a bit past its prime, I was petrified at the thought of purchasing a new car. I visited other dealers, wasn't particularly pleased with the service or inventory, and then o was petrified at the thought of purchasing a new car. I visited other dealers, wasn't particularly pleased with the service or inventory, and then on a whim, I checked out the Hamilton Mazda website, immediately seeing a car I was interested in. I received an e-quote within minutes of my request as well as a phone call from the dealer inviting me to come take the car for a test drive. A few hours later, I was there purchasing that very vehicle. The service is excellent, the prices are competitive, and I couldn't be happier with the purchase of my 2013 Mazda2. I look forward to doing business with Hamilton Mazda for many years to come and hopefully sending some new customers to them along the way! Special thanks for Neal Simon whose exceptionally customer service made the experience an amazing one! Crystal Roman New Jersey More

Brian Harris did a wonderful job in helping me and my wife with our new Mazda. He took the time to carefully explain all the features and it was a joy to have him as my salesman. - Brian Burch wife with our new Mazda. He took the time to carefully explain all the features and it was a joy to have him as my salesman. - Brian Burch More

Buying a car is never an easy task but Marlon made the process very easy. He was never pushy but was attentive when I needed him to be to get the ball moving . He has a quiet confidence and knowledge ab process very easy. He was never pushy but was attentive when I needed him to be to get the ball moving . He has a quiet confidence and knowledge about the cars he sells and dealership he works for that makes you feel confident that you are buying the right vehicle at the right dealer I went to a few car dealerships before Hamilton Mazda with a quite bit a queasiness at each of them but Marlon made me comfortable right from the start. He was very laid back and assured me that he only wanted me to be happy with my purchase. And I am very happy I made my purchase at Hamilton Mazda. I have an appointment next week to complete my purchase with the installation of Sirius radio and a roof rack and I expect the installation to go just as smooth as my overall experience has been at Hamilton Mazda. I would also like to mention John who helped seal the deal . As with Marlon he was extremely friendly, knowledgeable and so easy to deal with. Over all I feel that I was treated extremely well by everyone at Hamilton Mazda and got a very fair price for my new CX5 and also for my trade in. Thank you Marlon. I highly recommend using Marlon and Hamilton Mazda for your next car purchase. More